Home / Brands / Jenn-Air
Family Owned Since 2006 · Greater Cincinnati

Jenn-Air Appliance Repair in Cincinnati

Company is coming and the Jenn-Air oven won't get past warm, or one burner on the cooktop has gone dead. Our technicians repair Jenn-Air cooking appliances, refrigerators and dishwashers across Cincinnati, and you approve the price before the work.

Jenn-Air oven, cooktop and refrigerator repair
Built in? We pull it.

Jenn-Air wall ovens have to come out of the wall to be diagnosed. We do that, and we tell you what we find.

Wall oven service call: $145
Ranges, cooktops and other units: $125
Labor and materials warrantied for 90 days

Next-day service · Mon–Fri · 9AM–5PM

Jenn-Air Repair for Kitchens That Get Used

People who cook on a Jenn-Air notice right away when it's off. The roast takes an extra hour, or a burner you use every night stops lighting.

BA Appliance Repair Service has been family owned in Cincinnati since 2006, and Jenn-Air is one of the 15 brands we service. Cooking repairs are work we're glad to take. One of our favorite stories is about an oven. A customer hosting his first Thanksgiving called the day before in a panic. We're closed on Thanksgiving, but the owner's father went out that morning anyway. With the parts stores shut, he searched our service vans until he found a heating element that fit, and dinner went ahead. Most Jenn-Air repairs are less dramatic. A technician diagnoses the appliance, explains the failure, and gives you a price to approve.

The BA Appliance Repair front desk team in the Cincinnati office
Wall ovens: $145
Built-in units pulled and diagnosed
Standard call: $125
Ranges, cooktops, refrigerators, more
Explained in plain English
Before any repair is made
Family owned since 2006
Six technicians on our payroll
What we fix

Jenn-Air Appliances We Service

Ovens and cooktops come first on this page, followed by the rest of the Jenn-Air kitchen.

Jenn-Air Oven Repair

A Jenn-Air oven that won't heat usually needs a bake element. It's the most-used element in the oven, and the size of the job depends on whether it's exposed or hidden, and whether we can reach it from inside or have to pull the unit and remove the back panel. If the oven heats but stalls short of the set temperature, the temperature sensor is the likely cause. A gas oven igniter can show a False Glow, red but too weak to open the gas valve. Wall ovens and range ovens are both covered on our oven repair page.

Jenn-Air Cooktop & Stove Top Repair

On a gas Jenn-Air cooktop, a burner that won't light needs a new surface igniter or an igniter wire harness kit. The technician removes the cooktop components and rewires the spark igniters that light the gas. On an electric cooktop, the surface element or its infinite switch has failed, and usually there's a short between the two. When it's neither of those, we trace the fault to the user interface board in the control panel or the main board in the back. Read more on stove top repair in Cincinnati.

Jenn-Air Refrigerator Repair

A Jenn-Air refrigerator that stops making ice typically needs an ice maker. Less often it's the water valve, and on more electronic models a control board. Frost building up in the freezer points to a door gasket that isn't seating or to the defrost drain. One note on built-in refrigerators: a sealed-system failure usually isn't worth repairing on a typical unit, but a high-end built-in can be the exception, so call us and describe it. See refrigerator repair.

Jenn-Air Dishwasher Repair

A Jenn-Air dishwasher that leaves water behind has a drain pump, impeller, or drain line problem. Poor cleaning is the circulation pump or a spray arm. If the dishes are simply wet at the end, that is often how dishwashers behave, and plastic and Teflon are the worst for it. When a drying product doesn't help, we test the heating element at the base of the tub. Visit dishwasher repair in Cincinnati.

Washer or Dryer Trouble Too?

Our technicians repair laundry appliances as well. If your washer or dryer is one of the 15 brands we service, book it the same way. A washer that won't drain needs a drain pump, and a dryer that thumps needs rollers, an idler pulley or a belt. Start with washer repair or dryer repair.

Oven Acting Up?

Call and describe what your Jenn-Air is doing, and we'll look at the schedule with you.

Brands we service

Jenn-Air and the Rest of Your Kitchen

The range might be Jenn-Air while the dishwasher is something else. We repair 15 brands and hold factory authorization for three: GE, Samsung and Speed Queen. All 15 are on the brands page.

Jenn-Air logoGE logoSamsung logoWhirlpool logoKitchenAid logoMaytag logoFrigidaireKenmore logo
Honest pricing

What a Jenn-Air Service Call Costs

Honest pricing. No surprise fees. A Jenn-Air wall oven is a $145 service call. Built-in units are harder to diagnose, and the oven has to be pulled out of the wall before we can test it. A Jenn-Air range, cooktop, refrigerator or dishwasher is $125. Either way, that charge is for the diagnosis, and the labor is itemized separately.

After the diagnosis you get a plain explanation and a price. We repair it only if you say go.
Available Monday–Friday, 9AM–5PM
How a repair goes
1
Describe the problemCall or book online with the Jenn-Air model number and the symptom.
2
Reserve a time blockMornings or afternoons, Monday to Friday.
3
Know your technicianWe send the name of the technician covering your area.
4
Listen for the 30-minute callOr a text, shortly before arrival.
5
Review the diagnosisApprove the cost and we make the repair. If a part needs to be ordered, we return to install it at no additional charge.
The BA difference

Why Jenn-Air Owners Call BA

We're the family that went out on Thanksgiving morning to get an oven working.

Cooking repairs are welcome here. Ovens, ranges and cooktops are work we want.
Wall ovens handled properly. We pull the unit to diagnose it.
No subcontractors since 2016. Six technicians, all employed by BA.
A 90-day warranty on every repair. Service and materials are both included.
BA Appliance Repair technician servicing a range
Common Questions

Jenn-Air Repair Questions

Why does a Jenn-Air wall oven cost more to diagnose than a range?+

The service call is $145 for a wall oven and $125 for a range. A wall oven is built in, which makes it harder to diagnose, and it has to be pulled out of the wall.

My Jenn-Air oven igniter glows. Why won't the oven light?+

Glowing isn't proof the igniter works. We call it a False Glow. The igniter gets red but can't open the gas valve, so no flame follows. About 8 times out of 10, a gas oven that won't heat has a bad bake igniter. The regulator is the other possibility.

Can you fix my Jenn-Air oven before a big dinner?+

We'll try to get you on the schedule, but we can't promise a particular day. We book morning and afternoon blocks on weekdays. Call as soon as you notice a problem and tell us what's coming up. If there's a way to keep the oven working until the visit, we'll talk you through it.

What does it cost to have a Jenn-Air cooktop looked at?+

$125 for the service call. The technician diagnoses the cooktop and gives you the price of labor and materials, and you approve it before anything is replaced.

How long are Jenn-Air repairs covered?+

For 90 days. The warranty applies to our service and to the materials.

Do you repair Jenn-Air microwaves?+

No. Microwave repair isn't something we do. Our Jenn-Air work covers ovens, ranges, cooktops, refrigerators and dishwashers.