Family-Owned · Cincinnati Since 2006

Washing Machine Repair in Cincinnati

You started a load, walked away, and came back to a tub full of water that won't drain. Or the machine hit the spin cycle and started banging so hard it was practically walking across the laundry room floor. A dead washer causes laundry to pile up fast, and washing machine repair is what gets the wet clothes and the mess handled before it gets worse. We're BA Appliance Repair Service, family owned in Cincinnati since 2006. We'll explain the repair before we make it, and we'll fix it right the first time. If your washer isn't worth fixing, we'll tell you that too, even if it costs us the job. Call us at (513) 233-8209 or book online, Monday through Friday, 9 to 5.

What to expect
Honest, itemized pricing

Our service call is $125, or $145 for a stacked laundry center. You see the labor and parts cost before any work starts.

About 80% of repairs finished on the first visit
Factory authorized for Samsung, GE, and Speed Queen
No return-trip fee if a part is ordered

Next-day service · Mon–Fri · 9AM–5PM

The Washer Problems We Fix Most

Washers fail in a handful of predictable ways. Here's what we actually see on the truck, in plain English. Top load or front load, the diagnosis process is the same. We figure out which part actually failed before we quote you anything.

There's one washer failure we'll talk you out of before you ever book a visit: a front-load rear bearing that's gone. You'll know it. It sounds like a train running through your house, banging violently and loud. Fixing that means rebuilding basically the whole machine, and you'd end up upside down, spending about three times what a new washer costs. If you describe those symptoms on the phone, we'll be straight with you and point you toward a replacement.

The BA Appliance Repair front desk team in the Cincinnati office
Family-owned since 2006
Two generations, all BA employees
$125 service call, $145 laundry center
Diagnostic and labor shown separately
About 80% finished first visit
Return trip to install an ordered part is free
East side, Anderson, Northern Kentucky
Cincinnati and the surrounding communities
What we fix

The Washer Problems We Fix Most

Washers fail in a handful of predictable ways. Here's what we actually see on the truck, in plain English.

Not Draining

Usually shows up as the cycle stopping partway through with a tub full of water. Most often it's the drain pump.

Shaking, Rattling, or Won't Finish the Spin

This one needs real diagnosis. It can be worn suspension rods letting the tub swing off balance and trip the spin switch, the spin switch itself, or bad dampers.

The Machine Walks Across the Floor

Nine times out of ten this is just an off-balance leveling issue. We jack the machine up with air jack pumps and level the feet. No parts, no big repair.

Won't Fill, So It Won't Start

Typically a pressure switch or pressure sensor that isn't reading the water level, so the machine never calls for a fill. That means getting into the top and sometimes pulling the tub. Occasionally it's the water valve, though that's rarer since it's a stationary part. On older mechanical models that won't advance, spin, or drain, the timer is often the culprit. It's the brain of a mechanical machine the way a control board is on a modern one.

When It's Not Worth Repairing

A front-load rear bearing that's gone sounds like a train running through your house, banging violently and loud. It's pretty indistinguishable once it happens. Fixing that means rebuilding basically the whole machine, and you'd end up upside down, spending about three times what a new washer costs. We won't let you pay a diagnostic fee to be told that in person. If you describe those symptoms on the phone, we'll point you toward a replacement. Most other washer problems, a drain pump, pressure switch, suspension rods, or a simple leveling fix, are cost-effective.

Book Your Washer Repair

Tell us the brand, the model number, and what it's doing. Call BA Appliance Repair Service at (513) 233-8209 or book online, Monday through Friday, 9 to 5.

Brands we service

Washer Brands We Repair

We're factory authorized for Samsung, GE, and Speed Queen, and we service the washer brands shown here.

Whirlpool logoGE logoSamsung logoMaytag logoKenmore logoSpeed Queen logoAmana logoFrigidaire
Honest pricing

What Washing Machine Repair Costs in Cincinnati

Our service call is $125, or $145 for a stacked laundry center. That covers the technician coming out and diagnosing the machine. We itemize the diagnostic and the labor separately, on purpose, so you can see each one. The service call is the only price we'll quote up front, because the rest genuinely varies too much by job to promise before we see the machine.

90 days on the labor and 90 days on the materials. If we order a part and come back to install it, that follow-up visit is free. Run the repaired washer hard during that window.
Monday through Friday, 9 to 5.
How a BA Repair Actually Runs
1
IntakeContact, address, brand, model number, and what it's doing, so we can bring the likely parts.
2
Technician by your areaWe'll tell you a bit about who's coming and what to expect.
3
A morning or afternoon blockA notification confirms the details, including which technician is arriving.
4
A 30-minute heads-upThe tech calls or texts before arrival. We try not to landlock people for the whole window.
5
You decide before we touch itAbout 80% of machines are fixed on that first visit. If a part has to be ordered, the return visit costs you nothing extra.
The BA difference

Why Cincinnati Homeowners Call Us

We're a neighbor, not a chain. Adam grew up doing homework in his dad's service van after school, took over in 2016 to grow the business and give his parents a path to retirement, and built the crew from there. When Speed Queen had a run of transmission-tank failures, we hauled warranty machines back to our own shop, put two techs on them, tore them down to the transmission, mount, and motor, rebuilt them, and redelivered them, even though we don't normally do delivery.

Two generations, family owned since 2006. Adam took over in 2016. Everybody on the job is our employee.
6 technicians. We cut the subcontractor so the work stays consistent quality across the board.
Factory authorized for Samsung, GE, and Speed Queen. About 5,300 service visits a year.
East side, Anderson, and Northern Kentucky. Cincinnati and the surrounding communities. We don't really turn work away.
BA Appliance Repair technician working on a washing machine

Washer Repair Reviews

We treat your house like our mom's house. Here's what your neighbors say after we've fixed their washer.

5.0
Based on 2,094 Reviews
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Gary C.
October 14, 2026

Alex was extremely helpful and provided great service. Communicated all that needed to be done very efficiently.

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Darwin S.
October 14, 2026

the guy came did a really great job and was very knowledgeable and friendly.

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Terri S.
October 14, 2026

Have had two appliances repaired in the last month and I can’t recommend these technicians highly enough… professional, brilliant, dependable, and kind. Truly appreciated the support given by the two techs that came out… the first fixed my clothes dryer which I love (Maytag Centennial) the same day? and then a week later when my washing machine stopped draining properly, the second came and diagnosed, went quickly to obtain correct parts and returned and fixed it successfully. I couldn’t be happier that I can keep my current appliances. The cost was about a third of a new appliance so I find that amazing. They work great again!

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Tookah R.
October 13, 2026

Did a great job and was very friendly!

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Jeremy B.
October 12, 2026

Both gentleman that came out to service my refrigerator were very professional and extremely knowledgeable. I felt as though they actually cared about doing thier job with a high standard. As a customer, i felt valued and respected.

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Alicia R.
October 9, 2026

Best service call ever! Extremely accommodating and know. Thank you so much!!!!

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Rana R.
October 7, 2026

Had a wonderful experience with BA repair service for my home! Quick appointment scheduling, timely arrival, easy communication, and a great repair service. Happy with my dishwasher!

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Valerie V.
October 2, 2026

BA Appliance Repair Service provided an outstanding experience from start to finish! Elliott was fantastic, such a lovely person to work with. He took the time to explain general oven mechanics as well as the specific issue with our oven not heating, yet managed to be in and out within 1 hour! Even with that meteoric speed, he made sure to stay and confirm the oven was fully working before leaving. ​To top it off, our dogs absolutely loved Elliott! That was the dead giveaway that we hired the right company. Professional, quick, and dog-approved...give this man a raise ASAP! Highly recommend BA Appliance Repair!

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Tamara K.
October 1, 2026

Matt was the most polite professional repair person that I have ever met. He was so pleasant and knowledgeable about my dryer repair giving him 5 stars is not enough he deserves 20 stars. I am so happy and delighted with Matt and BA Appliance Repair that I will be telling all my family and friends about it. Thank you Matt you are a wonderful person.

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Darlene S.
September 30, 2026

Matt from BA Appliance communicated clearly, arrived when scheduled, explained the repair, and left everything tidy!

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Sarah C.
September 30, 2026

BA went over and beyond to repair a dishwasher that was initially installed by a subcontractor incorrectly. The repairman was respectful, very knowledgeable, punctual and communicated well with every step of the repair. I would recommend them 100%

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Andrew D.
September 29, 2026

Matt did a great job! He was timely, worked quickly, and got the dishwasher back in working order. He was a real lifesaver!

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Brian G.
September 25, 2026

Very professional technician

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Bret K.
September 23, 2026

The guys were fantastic. Personal and professional. Cleaned out the dishwasher and got rid of the funky smell and grime buildup. .

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Kimberly T.
September 15, 2026

My washing machine decided it did not want to drain any more and stayed completely full of water. Thank goodness it was under warranty and the repairs were handled by BA Appliance Repair Service. After some phone conversations, I received the needed part in advance and was able to get a quick appointment. My repair technician was Bill and he was absolutely excellent. He was very professional, friendly and determined to fix my washer. I had washed some things that I should not have washed in that washer and Bill gave me some cautionary advice as to what I could and could not or should and should not put in that washer. I truly appreciate the work that Bill did, the quality of his work and taking the time to explain things to me. Thank you Bill.

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robert R.
September 11, 2026

The guy was great

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Ulrich B.
September 11, 2026

John showed up on time and provided an excellent service. I would recommend him and his company at any time.

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Peter T.
September 8, 2026

Fast service, arrived on time. Highly recommended

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Justin G.
September 4, 2026

Friendly and knowledgeable Fixed the washer in record time

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Andy K.
September 4, 2026

Very prompt and professional. Technician was able to answer questions I had about the repair. Would recommend.

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Mara L.
September 3, 2026

John was amazing. Communicated with me well and explained things. Very friendly!

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Nicole M.
September 1, 2026

The tech was absolutely professional, quick, and knowledgeable. I would recommend BA appliance repair for all of your repair needs.

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Julie R.
August 28, 2026

Matt was great!!! He explained the issue and got it fixed!

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Michele C.
August 25, 2026

Wow. Amazing service. Quickly fixed our issue and do reasonably priced too. Thanks for getting here so quickly. I didn’t want to even think about buying a new stove.

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Patricia C.
August 20, 2026

I miss my first appointment with them and they were kind enough to come back a second time to repair my washing machine. Very courteous, fast and efficient. I would gladly use them again. If you’re looking for a good repair service, give them a call.

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David R.
August 19, 2026

Very courteous and got here when he said he would get here! Did a thorough examination of the refrigerator and saved me from putting a lot of repair into it. Very honest.

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Amy
August 18, 2026

John was awesome and so knowledgeable. He knew exactly what was wrong and fixed both our washing machine and oven on his first try. He was really patient explaining what was wrong and how he was fixing our washing machine and oven too. Scheduling was easy and he had all the parts needed when he arrived. Everyone was so friendly too and their communication was top notch. I would definitely recommend BA Appliance Repair and would even ask for John if you get a choice. Thank you so much!

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Jenny J.
August 18, 2026

Excellent customer service. John was friendly and knowledgeable and fixed my washing machine promptly.

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Caroline D.
August 14, 2026

John was wonderful and pleasant- he was efficient and very helpful. Got us back up and running quickly

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Laura R.
August 12, 2026

The technician was very knowledgeable and helpful, giving me information on how to care for my appliance as he was repairing it. I highly recommend this company!

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Dylan A.
August 11, 2026

Great!!!

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Nancy J.
August 10, 2026

Matt was very pleasant, professional and well versed in his technical skills. He pinpointed the problem with quick accuracy and resolved the issue in a short span of time. I would not only recommend Matt but pray if I have future needs, he'd be the one able to respond. A very respectful, honest and pleasant person to deal with!!! Thank you Matt. Thank you for your time and help. Thank you for taking the time. Thank you for just being you.

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Cole K.
August 10, 2026

Great communication and service. Would highly recommend choosing them!

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Michelle W.
August 5, 2026

Matt was so awesome! Friendly quick and sufficient! You can tell he is very well knowledgeable in his profession. I asked questions he answered and if we ever need our stove fixed again I will ask for him specifically!!! Thanks matt

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Nick
August 5, 2026

The Repair man fixed the stove very fast he was gone before I knew it. I fixed our oven and also gave facts on the oven that can help in the future.

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Kimberly P.
August 5, 2026

No warranty so we’ll need a new washing machine. John was very helpful

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Erin S.
July 30, 2026

We were assigned BA Appliance through our home warranty. They were quick to schedule an appointment. Matt came out and diagnosed the issue with our washer within minutes, ordered a new part and returned within the same day to fix the issue. Great service!

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Erin C.
July 29, 2026

My service technicians were extremely knowledgeable, professional & treated me with the upmost respect. They gave me a heads up on what time they would arrive which helped me plan my day. I would highly recommend them to anyone for service!

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Anna H.
July 29, 2026

The guys did a great job repairing our dryer. Would recommend working with them!

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Telia R.
July 29, 2026

BA Appliance is exceptionally seamless and reliable. Their technician, Elliot, demonstrated utmost professionalism while efficiently repairing my washing machine and cooktop, carefully diagnosing issues and explaining the repairs. I will continue to rely on this company for all my home appliance repairs.

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POTTER4THEWIN
July 27, 2026

The repairmen were very kind and friendly. They explained exactly what the problem was. They were fast and efficient

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Melissa H.
July 24, 2026

BA appliance was amazing, my technician was knowledgeable, very nice, and did a great job!! Highly recommend!! Thanks again Mr.B!!

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Katherine B.
July 22, 2026

Can't recommend BA Appliance Repair Service more! I worked with them through my home warranty company for a broken dryer and they were incredibly helpful, coming out multiple times, to try and find a solution. I would definitely work with them again if needed!

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Kim T.
July 20, 2026

Great job!!!

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The H.
July 20, 2026

B.A. Appliance Repair did a fantastic job! The technicians arrived right on time, were professional, friendly, and had great attitudes. They communicated clearly, got straight to work, and had everything fixed quickly. The whole process was smooth from beginning to end. I couldn’t be happier with the service and would definitely recommend them to anyone needing appliance repair.

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Scout Z.
July 15, 2026

Elliott did a fantastic job repairing my washer. Understood the problems I was having and fixed it quickly and efficiently!

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Kelley A.
July 15, 2026

Elliot is just amazing!! We have had him come out before and is always wonderful and so knowledgeable. He works hard to find best solution. He is such an Awesome person. The company is lucky to have him on their staff.

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rodney G.
July 13, 2026

The guys were excellent they went above and beyond the call of duty

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michael
July 10, 2026

I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!

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Stephanie
July 10, 2026

Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.

Common questions

Frequently Asked Questions

Straight answers on washer repair cost, when a repair isn't worth it, and how fast we can get out.

What is the average cost of repairing a washing machine?+

Our service call is $125, which covers the technician coming out and diagnosing the machine ($145 for stacked laundry centers). Beyond that, the total depends on the part and labor for your specific failure, which we present to you on site before any work starts. We only quote the service call up front because it's the one number that's dependable, and we itemize the diagnostic and labor separately rather than hiding either one.

Is it worth it to fix my washing machine?+

Most washer problems are absolutely worth fixing, but a failed front-load rear bearing usually isn't. A drain pump, pressure switch, suspension rods, or a simple off-balance leveling fix are all cost-effective repairs. A rear bearing that sounds like a train running through your house means rebuilding nearly the whole machine at about three times the cost of replacing it, and we'll tell you that on the phone before you pay for a visit.

What is the most common problem with a washing machine?+

The calls we get most are washers that shake or won't finish the spin cycle and washers that stop mid-cycle with a tub full of water. The first is usually suspension rods, a spin switch, or dampers. The second is almost always a drain pump. Both are routine, cost-effective repairs.

How fast can you get out to fix my washer?+

We schedule morning or afternoon blocks and call or text 30 minutes before we arrive. Our whole model is built on doing the repair right per visit, not racing across town. We fix the machine on the first visit about 80% of the time, and if a part has to be ordered, there's no charge for the return trip.

What's your warranty, and is there a return-trip fee?+

Every repair carries 90 days on the labor and 90 days on the materials, in house. If we have to order a part and come back to install it, that follow-up visit is free. No second trip fee. We actually encourage you to run the repaired washer hard during that warranty window so if anything's off, we catch it and take care of it.

Which brands do you service?+

We service GE, Samsung, LG, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Amana, Electrolux, Jenn-Air, Haier, Hotpoint, Magic Chef, and Speed Queen, and we're factory authorized for Samsung, GE, and Speed Queen.

What areas do you cover?+

We cover Cincinnati and the surrounding communities, including the east side and Anderson, plus Northern Kentucky. We don't really turn work away. Call (513) 233-8209 or book online, Monday through Friday, 9 to 5.

Related guides: a Samsung washer that won't spin, clothes still wet after the spin cycle, common washing machine problems, GE washer error codes, Samsung washer error codes, Maytag washer error codes, Whirlpool washer error codes and Speed Queen washer error codes. More answers are on our FAQ page, and you can see every area we serve.