Opens in a new tab
Home / Service Areas / West Chester Township, OH
Family-Owned Since 2006 · Next-Day Service

Appliance Repair in West Chester Township, Ohio.

You'll know who is coming, when he'll arrive and what it will cost before any repair starts.

BA Appliance Repair van fleet in Cincinnati

Family-Owned Appliance Repair for West Chester Township Homes.

When the refrigerator or the washer goes down, the first question is who you're letting into the house. We run service calls across West Chester Township, from Union Centre to Beckett Ridge and along Tylersville Road.

We're BA Appliance Repair Service, and we've been family owned since 2006. All six technicians are our employees. We'll give you a morning or afternoon block and your technician's name, and he'll call or text about 30 minutes before he's there. About 80% of the time the appliance is working again by the time he leaves.

The BA Appliance Repair front desk team in the Cincinnati office
Family owned since 2006
Two generations, one company
$125 service call
The service call is its own line
About 80% fixed on the first visit
Return trip for a part: no charge
Factory authorized
Samsung, GE, Speed Queen factory authorized
Our Technicians

Who Shows Up at Your Door.

A repair is only as good as the person doing it. Here is how we handle that.

Assigned by area

Which technician you get depends on where you live, and we tell you about him when you book.

An employee, every time

We stopped using subcontractors in 2016 so the quality of the work would be the same on every job.

He explains first

You'll hear what failed and what the repair involves before he does it, so you're comfortable with the decision.

He doesn't just leave

After the repair he walks you through the warranty and a few tips for the appliance.

Refrigerator Repair

Refrigerator Repair in West Chester Township.

Refrigerator calls tend to be the urgent ones. Below are three we see regularly, and you can read more on the refrigerator repair page.

Ice Clogging the Freezer

A gasket that doesn't seat lets in moist air, and the frost piles up. Sometimes the defrost drain is behind it.

Refrigerator Too Cold

Frozen milk and lettuce point to the evaporator fan, a sensor, or on older models the cold control.

Nothing Is Cold Anymore

If both sections have warmed up while the lights stay on, expect to hear the words sealed system. We'll tell you plainly when replacement is the smarter move.

The BA Difference

Why Choose Us.

Everyone we send is a company employee, and you'll know his name before he arrives.

Family owned since 2006. Adam Bigelow runs the company his father started.
Plain pricing. $125 for the service call. Labor and parts quoted after the diagnosis.
Two 90-day warranties. One on the service, one on the materials.
Six technicians. Every one of them works for BA.
Before You Call

How to Get the Most From a Service Call

Three small things that help your technician help you.

Send the model number ahead

He picks up model-specific parts in the morning before his route, so the earlier we have it the better.

Mention when it started

And whether it's getting worse. A slow decline points to different causes than a sudden failure.

Ask him anything

Our technicians are expected to explain the repair, so ask until it makes sense.

Our Process

How a Repair Goes.

This is what a service call looks like from your side.

1
Make the appointmentBy phone or with the Book Online button.
2
Learn who's comingWe tell you about your technician and what to expect.
3
Get the arrival callRoughly half an hour before he reaches you.
4
Review the findingsHe shows you the cause and gives you the cost.
5
Have it repairedWith your approval, usually on the spot.

What Our Customers Say

What customers say about the technicians we send. Read all of our reviews.

5.0
Based on 2,094 Reviews
google
Gary C.
October 14, 2026

Alex was extremely helpful and provided great service. Communicated all that needed to be done very efficiently.

google
Darwin S.
October 14, 2026

the guy came did a really great job and was very knowledgeable and friendly.

google
Terri S.
October 14, 2026

Have had two appliances repaired in the last month and I can’t recommend these technicians highly enough… professional, brilliant, dependable, and kind. Truly appreciated the support given by the two techs that came out… the first fixed my clothes dryer which I love (Maytag Centennial) the same day? and then a week later when my washing machine stopped draining properly, the second came and diagnosed, went quickly to obtain correct parts and returned and fixed it successfully. I couldn’t be happier that I can keep my current appliances. The cost was about a third of a new appliance so I find that amazing. They work great again!

google
Tookah R.
October 13, 2026

Did a great job and was very friendly!

google
Jeremy B.
October 12, 2026

Both gentleman that came out to service my refrigerator were very professional and extremely knowledgeable. I felt as though they actually cared about doing thier job with a high standard. As a customer, i felt valued and respected.

google
Alicia R.
October 9, 2026

Best service call ever! Extremely accommodating and know. Thank you so much!!!!

google
Rana R.
October 7, 2026

Had a wonderful experience with BA repair service for my home! Quick appointment scheduling, timely arrival, easy communication, and a great repair service. Happy with my dishwasher!

google
Valerie V.
October 2, 2026

BA Appliance Repair Service provided an outstanding experience from start to finish! Elliott was fantastic, such a lovely person to work with. He took the time to explain general oven mechanics as well as the specific issue with our oven not heating, yet managed to be in and out within 1 hour! Even with that meteoric speed, he made sure to stay and confirm the oven was fully working before leaving. ​To top it off, our dogs absolutely loved Elliott! That was the dead giveaway that we hired the right company. Professional, quick, and dog-approved...give this man a raise ASAP! Highly recommend BA Appliance Repair!

google
Tamara K.
October 1, 2026

Matt was the most polite professional repair person that I have ever met. He was so pleasant and knowledgeable about my dryer repair giving him 5 stars is not enough he deserves 20 stars. I am so happy and delighted with Matt and BA Appliance Repair that I will be telling all my family and friends about it. Thank you Matt you are a wonderful person.

google
Darlene S.
September 30, 2026

Matt from BA Appliance communicated clearly, arrived when scheduled, explained the repair, and left everything tidy!

google
Sarah C.
September 30, 2026

BA went over and beyond to repair a dishwasher that was initially installed by a subcontractor incorrectly. The repairman was respectful, very knowledgeable, punctual and communicated well with every step of the repair. I would recommend them 100%

google
Andrew D.
September 29, 2026

Matt did a great job! He was timely, worked quickly, and got the dishwasher back in working order. He was a real lifesaver!

google
Brian G.
September 25, 2026

Very professional technician

google
Bret K.
September 23, 2026

The guys were fantastic. Personal and professional. Cleaned out the dishwasher and got rid of the funky smell and grime buildup. .

google
Kimberly T.
September 15, 2026

My washing machine decided it did not want to drain any more and stayed completely full of water. Thank goodness it was under warranty and the repairs were handled by BA Appliance Repair Service. After some phone conversations, I received the needed part in advance and was able to get a quick appointment. My repair technician was Bill and he was absolutely excellent. He was very professional, friendly and determined to fix my washer. I had washed some things that I should not have washed in that washer and Bill gave me some cautionary advice as to what I could and could not or should and should not put in that washer. I truly appreciate the work that Bill did, the quality of his work and taking the time to explain things to me. Thank you Bill.

google
robert R.
September 11, 2026

The guy was great

google
Ulrich B.
September 11, 2026

John showed up on time and provided an excellent service. I would recommend him and his company at any time.

google
Peter T.
September 8, 2026

Fast service, arrived on time. Highly recommended

google
Justin G.
September 4, 2026

Friendly and knowledgeable Fixed the washer in record time

google
Andy K.
September 4, 2026

Very prompt and professional. Technician was able to answer questions I had about the repair. Would recommend.

google
Mara L.
September 3, 2026

John was amazing. Communicated with me well and explained things. Very friendly!

google
Nicole M.
September 1, 2026

The tech was absolutely professional, quick, and knowledgeable. I would recommend BA appliance repair for all of your repair needs.

google
Julie R.
August 28, 2026

Matt was great!!! He explained the issue and got it fixed!

google
Michele C.
August 25, 2026

Wow. Amazing service. Quickly fixed our issue and do reasonably priced too. Thanks for getting here so quickly. I didn’t want to even think about buying a new stove.

google
Patricia C.
August 20, 2026

I miss my first appointment with them and they were kind enough to come back a second time to repair my washing machine. Very courteous, fast and efficient. I would gladly use them again. If you’re looking for a good repair service, give them a call.

google
David R.
August 19, 2026

Very courteous and got here when he said he would get here! Did a thorough examination of the refrigerator and saved me from putting a lot of repair into it. Very honest.

google
Amy
August 18, 2026

John was awesome and so knowledgeable. He knew exactly what was wrong and fixed both our washing machine and oven on his first try. He was really patient explaining what was wrong and how he was fixing our washing machine and oven too. Scheduling was easy and he had all the parts needed when he arrived. Everyone was so friendly too and their communication was top notch. I would definitely recommend BA Appliance Repair and would even ask for John if you get a choice. Thank you so much!

google
Jenny J.
August 18, 2026

Excellent customer service. John was friendly and knowledgeable and fixed my washing machine promptly.

google
Caroline D.
August 14, 2026

John was wonderful and pleasant- he was efficient and very helpful. Got us back up and running quickly

google
Laura R.
August 12, 2026

The technician was very knowledgeable and helpful, giving me information on how to care for my appliance as he was repairing it. I highly recommend this company!

google
Dylan A.
August 11, 2026

Great!!!

google
Nancy J.
August 10, 2026

Matt was very pleasant, professional and well versed in his technical skills. He pinpointed the problem with quick accuracy and resolved the issue in a short span of time. I would not only recommend Matt but pray if I have future needs, he'd be the one able to respond. A very respectful, honest and pleasant person to deal with!!! Thank you Matt. Thank you for your time and help. Thank you for taking the time. Thank you for just being you.

google
Cole K.
August 10, 2026

Great communication and service. Would highly recommend choosing them!

google
Michelle W.
August 5, 2026

Matt was so awesome! Friendly quick and sufficient! You can tell he is very well knowledgeable in his profession. I asked questions he answered and if we ever need our stove fixed again I will ask for him specifically!!! Thanks matt

google
Nick
August 5, 2026

The Repair man fixed the stove very fast he was gone before I knew it. I fixed our oven and also gave facts on the oven that can help in the future.

google
Kimberly P.
August 5, 2026

No warranty so we’ll need a new washing machine. John was very helpful

google
Erin S.
July 30, 2026

We were assigned BA Appliance through our home warranty. They were quick to schedule an appointment. Matt came out and diagnosed the issue with our washer within minutes, ordered a new part and returned within the same day to fix the issue. Great service!

google
Erin C.
July 29, 2026

My service technicians were extremely knowledgeable, professional & treated me with the upmost respect. They gave me a heads up on what time they would arrive which helped me plan my day. I would highly recommend them to anyone for service!

google
Anna H.
July 29, 2026

The guys did a great job repairing our dryer. Would recommend working with them!

google
Telia R.
July 29, 2026

BA Appliance is exceptionally seamless and reliable. Their technician, Elliot, demonstrated utmost professionalism while efficiently repairing my washing machine and cooktop, carefully diagnosing issues and explaining the repairs. I will continue to rely on this company for all my home appliance repairs.

google
POTTER4THEWIN
July 27, 2026

The repairmen were very kind and friendly. They explained exactly what the problem was. They were fast and efficient

google
Melissa H.
July 24, 2026

BA appliance was amazing, my technician was knowledgeable, very nice, and did a great job!! Highly recommend!! Thanks again Mr.B!!

google
Katherine B.
July 22, 2026

Can't recommend BA Appliance Repair Service more! I worked with them through my home warranty company for a broken dryer and they were incredibly helpful, coming out multiple times, to try and find a solution. I would definitely work with them again if needed!

google
Kim T.
July 20, 2026

Great job!!!

google
The H.
July 20, 2026

B.A. Appliance Repair did a fantastic job! The technicians arrived right on time, were professional, friendly, and had great attitudes. They communicated clearly, got straight to work, and had everything fixed quickly. The whole process was smooth from beginning to end. I couldn’t be happier with the service and would definitely recommend them to anyone needing appliance repair.

google
Scout Z.
July 15, 2026

Elliott did a fantastic job repairing my washer. Understood the problems I was having and fixed it quickly and efficiently!

google
Kelley A.
July 15, 2026

Elliot is just amazing!! We have had him come out before and is always wonderful and so knowledgeable. He works hard to find best solution. He is such an Awesome person. The company is lucky to have him on their staff.

google
rodney G.
July 13, 2026

The guys were excellent they went above and beyond the call of duty

google
michael
July 10, 2026

I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!

google
Stephanie
July 10, 2026

Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.

Common Questions

Frequently Asked Questions

Do you repair appliances in West Chester Township?+

Yes. West Chester Township is part of our regular service area. We repair refrigerators, washers, dryers, dishwashers, ovens and stove tops across the township.

How soon can you come out to West Chester?+

Our next open morning or afternoon block is the fastest we can honestly offer. We run Monday through Friday, and you'll get about 30 minutes' warning before the technician arrives.

How much does a service call cost in West Chester Township?+

The standard charge is $125 and it covers diagnosing the appliance. It is $145 for a wall oven or laundry center. The technician prices labor and materials separately, and you approve that before he continues.

Do you repair refrigerators in West Chester?+

Yes. Our technicians repair refrigerators that have stopped cooling, stopped making ice or started leaking. The freezer section is part of that. Standalone and chest freezers are not something we service.

Which brands do your technicians work on?+

They work on GE, Samsung, LG, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Amana, Electrolux, Jenn-Air, Haier, Hotpoint, Magic Chef and Speed Queen. For LG, we repair everything except refrigerators. BA is factory authorized by Samsung, GE and Speed Queen.

Is there a warranty on the repair?+

Yes: 90 days on the service and 90 days on the materials. Your technician explains it before he leaves.

Serving West Chester Township and the Surrounding Area.

Nearby areas we also serve: Mason, Fairfield, Liberty Township and Hamilton.