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Family-Owned Since 2006 · Next-Day Service

Appliance Repair in Alexandria, Kentucky.

Gas dryer not heating, or a gas oven that won't light? We repair gas and electric appliances across Alexandria.

BA Appliance Repair van fleet in Cincinnati

Family-Owned Appliance Repair for Alexandria Homes.

A gas appliance that stops heating raises a fair question: is it the gas, or the machine? We run service calls across Alexandria, Kentucky, along U.S. 27 and out the side roads of southern Campbell County. Alexandria sits about a dozen miles south of the Ohio River, past Cold Spring and Highland Heights, and it's well within the part of Northern Kentucky we cover.

BA Appliance Repair Service is a family-owned business, founded in 2006 and run today by the founder's son. Six technicians work for us, each one an employee. We'll book a morning or afternoon block for you, and the technician will call or text about 30 minutes before he turns into your driveway. He'll diagnose the appliance and go over the price before any repair. We handle gas and electric models alike, and refrigerator repair is a regular part of our Alexandria calls.

The BA Appliance Repair front desk team in the Cincinnati office
Family owned since 2006
Two generations in the trade
$125 service call
$125 diagnostic, itemized repair
About 80% fixed on the first visit
Follow-up trips for parts aren't billed
Factory authorized
Samsung, GE, Speed Queen authorized
Gas Appliances

Gas Dryers, Gas Ovens, Gas Burners.

We repair the appliance, not the gas line, and most gas problems turn out to be one small part inside the machine.

Gas dryer runs but stays cold

In a gas dryer the heat comes from a burner controlled by gas coils. When the coils weaken, the drum turns and nothing gets warm.

Gas oven won't come up to temperature

The bake igniter is the cause about eight times in ten. It has to get hot enough to open the gas valve, and a tired one may glow without ever doing that.

Gas oven with no ignition

If the igniter checks out, the regulator is next on our list. After that we look at the control board.

Gas burner keeps clicking

A surface igniter that sparks without lighting, or doesn't spark, is usually a failed igniter or a bad wire harness beneath the cooktop.

Refrigerator Repair

Refrigerator Repair in Alexandria.

Refrigerators don't care what fuel the range uses, and they're the repair we're asked for most. In Alexandria these three come up again and again. See the refrigerator repair page for more.

Ice Maker Not Working

We replace a failed ice maker in a single visit when we have it with us, which is why the model number helps. The water valve and the control board are the other possibilities.

Freezer Works, Refrigerator Is Warm

An evaporator fan motor or a temperature sensor is the usual fault. To reach either one we take apart the inside of the compartment and remove the back panel.

Water on the Shelves

The defrost drain has clogged, with ice or with debris. If it was ice, a small heat probe clip in the drain line often keeps it from happening again.

The BA Difference

Why Choose Us.

An igniter can glow red and still not open the gas valve. We call that a false glow, and it fools a lot of people.

Family owned since 2006. Adam grew up riding along in his father's service van.
Itemized and approved. $125 for the service call, then labor and materials on their own lines.
Covered for 90 days. Service and materials both carry the warranty.
Our own people. Six employed technicians and no subcontractors.
Before You Call

Before You Call About a Gas Appliance

Three quick observations that help us diagnose it faster.

Do other gas appliances work?

If the stove top lights but the oven won't, the gas supply is fine and the fault is inside the oven.

What does the igniter do?

Tell us if it glows, sparks, clicks or does nothing. Each one points somewhere different.

Is the dryer hot at all?

A dryer that gets hot but leaves clothes damp probably has a vent problem. One that tumbles cold has a dryer problem, and that part is ours to fix.

Our Process

How a Repair Goes.

Here is the routine for a service call in Alexandria.

1
Contact usPhone the office or use the booking button, and mention whether the appliance is gas or electric.
2
Choose morning or afternoonWe'll let you know who your technician is.
3
He calls aheadExpect it about 30 minutes before he arrives.
4
He diagnoses itYou get the explanation and the cost before any part is replaced.
5
He completes the repairMost are done that day, about 80% of them. When a part must be ordered, the second trip is on us.

What Our Customers Say

A look at what customers across Greater Cincinnati and Northern Kentucky have written about us on Google. Read all of our reviews.

5.0
Based on 2,094 Reviews
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Gary C.
October 14, 2026

Alex was extremely helpful and provided great service. Communicated all that needed to be done very efficiently.

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Darwin S.
October 14, 2026

the guy came did a really great job and was very knowledgeable and friendly.

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Terri S.
October 14, 2026

Have had two appliances repaired in the last month and I can’t recommend these technicians highly enough… professional, brilliant, dependable, and kind. Truly appreciated the support given by the two techs that came out… the first fixed my clothes dryer which I love (Maytag Centennial) the same day? and then a week later when my washing machine stopped draining properly, the second came and diagnosed, went quickly to obtain correct parts and returned and fixed it successfully. I couldn’t be happier that I can keep my current appliances. The cost was about a third of a new appliance so I find that amazing. They work great again!

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Tookah R.
October 13, 2026

Did a great job and was very friendly!

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Jeremy B.
October 12, 2026

Both gentleman that came out to service my refrigerator were very professional and extremely knowledgeable. I felt as though they actually cared about doing thier job with a high standard. As a customer, i felt valued and respected.

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Alicia R.
October 9, 2026

Best service call ever! Extremely accommodating and know. Thank you so much!!!!

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Rana R.
October 7, 2026

Had a wonderful experience with BA repair service for my home! Quick appointment scheduling, timely arrival, easy communication, and a great repair service. Happy with my dishwasher!

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Valerie V.
October 2, 2026

BA Appliance Repair Service provided an outstanding experience from start to finish! Elliott was fantastic, such a lovely person to work with. He took the time to explain general oven mechanics as well as the specific issue with our oven not heating, yet managed to be in and out within 1 hour! Even with that meteoric speed, he made sure to stay and confirm the oven was fully working before leaving. ​To top it off, our dogs absolutely loved Elliott! That was the dead giveaway that we hired the right company. Professional, quick, and dog-approved...give this man a raise ASAP! Highly recommend BA Appliance Repair!

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Tamara K.
October 1, 2026

Matt was the most polite professional repair person that I have ever met. He was so pleasant and knowledgeable about my dryer repair giving him 5 stars is not enough he deserves 20 stars. I am so happy and delighted with Matt and BA Appliance Repair that I will be telling all my family and friends about it. Thank you Matt you are a wonderful person.

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Darlene S.
September 30, 2026

Matt from BA Appliance communicated clearly, arrived when scheduled, explained the repair, and left everything tidy!

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Sarah C.
September 30, 2026

BA went over and beyond to repair a dishwasher that was initially installed by a subcontractor incorrectly. The repairman was respectful, very knowledgeable, punctual and communicated well with every step of the repair. I would recommend them 100%

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Andrew D.
September 29, 2026

Matt did a great job! He was timely, worked quickly, and got the dishwasher back in working order. He was a real lifesaver!

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Brian G.
September 25, 2026

Very professional technician

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Bret K.
September 23, 2026

The guys were fantastic. Personal and professional. Cleaned out the dishwasher and got rid of the funky smell and grime buildup. .

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Kimberly T.
September 15, 2026

My washing machine decided it did not want to drain any more and stayed completely full of water. Thank goodness it was under warranty and the repairs were handled by BA Appliance Repair Service. After some phone conversations, I received the needed part in advance and was able to get a quick appointment. My repair technician was Bill and he was absolutely excellent. He was very professional, friendly and determined to fix my washer. I had washed some things that I should not have washed in that washer and Bill gave me some cautionary advice as to what I could and could not or should and should not put in that washer. I truly appreciate the work that Bill did, the quality of his work and taking the time to explain things to me. Thank you Bill.

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robert R.
September 11, 2026

The guy was great

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Ulrich B.
September 11, 2026

John showed up on time and provided an excellent service. I would recommend him and his company at any time.

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Peter T.
September 8, 2026

Fast service, arrived on time. Highly recommended

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Justin G.
September 4, 2026

Friendly and knowledgeable Fixed the washer in record time

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Andy K.
September 4, 2026

Very prompt and professional. Technician was able to answer questions I had about the repair. Would recommend.

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Mara L.
September 3, 2026

John was amazing. Communicated with me well and explained things. Very friendly!

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Nicole M.
September 1, 2026

The tech was absolutely professional, quick, and knowledgeable. I would recommend BA appliance repair for all of your repair needs.

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Julie R.
August 28, 2026

Matt was great!!! He explained the issue and got it fixed!

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Michele C.
August 25, 2026

Wow. Amazing service. Quickly fixed our issue and do reasonably priced too. Thanks for getting here so quickly. I didn’t want to even think about buying a new stove.

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Patricia C.
August 20, 2026

I miss my first appointment with them and they were kind enough to come back a second time to repair my washing machine. Very courteous, fast and efficient. I would gladly use them again. If you’re looking for a good repair service, give them a call.

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David R.
August 19, 2026

Very courteous and got here when he said he would get here! Did a thorough examination of the refrigerator and saved me from putting a lot of repair into it. Very honest.

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Amy
August 18, 2026

John was awesome and so knowledgeable. He knew exactly what was wrong and fixed both our washing machine and oven on his first try. He was really patient explaining what was wrong and how he was fixing our washing machine and oven too. Scheduling was easy and he had all the parts needed when he arrived. Everyone was so friendly too and their communication was top notch. I would definitely recommend BA Appliance Repair and would even ask for John if you get a choice. Thank you so much!

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Jenny J.
August 18, 2026

Excellent customer service. John was friendly and knowledgeable and fixed my washing machine promptly.

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Caroline D.
August 14, 2026

John was wonderful and pleasant- he was efficient and very helpful. Got us back up and running quickly

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Laura R.
August 12, 2026

The technician was very knowledgeable and helpful, giving me information on how to care for my appliance as he was repairing it. I highly recommend this company!

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Dylan A.
August 11, 2026

Great!!!

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Nancy J.
August 10, 2026

Matt was very pleasant, professional and well versed in his technical skills. He pinpointed the problem with quick accuracy and resolved the issue in a short span of time. I would not only recommend Matt but pray if I have future needs, he'd be the one able to respond. A very respectful, honest and pleasant person to deal with!!! Thank you Matt. Thank you for your time and help. Thank you for taking the time. Thank you for just being you.

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Cole K.
August 10, 2026

Great communication and service. Would highly recommend choosing them!

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Michelle W.
August 5, 2026

Matt was so awesome! Friendly quick and sufficient! You can tell he is very well knowledgeable in his profession. I asked questions he answered and if we ever need our stove fixed again I will ask for him specifically!!! Thanks matt

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Nick
August 5, 2026

The Repair man fixed the stove very fast he was gone before I knew it. I fixed our oven and also gave facts on the oven that can help in the future.

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Kimberly P.
August 5, 2026

No warranty so we’ll need a new washing machine. John was very helpful

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Erin S.
July 30, 2026

We were assigned BA Appliance through our home warranty. They were quick to schedule an appointment. Matt came out and diagnosed the issue with our washer within minutes, ordered a new part and returned within the same day to fix the issue. Great service!

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Erin C.
July 29, 2026

My service technicians were extremely knowledgeable, professional & treated me with the upmost respect. They gave me a heads up on what time they would arrive which helped me plan my day. I would highly recommend them to anyone for service!

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Anna H.
July 29, 2026

The guys did a great job repairing our dryer. Would recommend working with them!

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Telia R.
July 29, 2026

BA Appliance is exceptionally seamless and reliable. Their technician, Elliot, demonstrated utmost professionalism while efficiently repairing my washing machine and cooktop, carefully diagnosing issues and explaining the repairs. I will continue to rely on this company for all my home appliance repairs.

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POTTER4THEWIN
July 27, 2026

The repairmen were very kind and friendly. They explained exactly what the problem was. They were fast and efficient

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Melissa H.
July 24, 2026

BA appliance was amazing, my technician was knowledgeable, very nice, and did a great job!! Highly recommend!! Thanks again Mr.B!!

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Katherine B.
July 22, 2026

Can't recommend BA Appliance Repair Service more! I worked with them through my home warranty company for a broken dryer and they were incredibly helpful, coming out multiple times, to try and find a solution. I would definitely work with them again if needed!

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Kim T.
July 20, 2026

Great job!!!

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The H.
July 20, 2026

B.A. Appliance Repair did a fantastic job! The technicians arrived right on time, were professional, friendly, and had great attitudes. They communicated clearly, got straight to work, and had everything fixed quickly. The whole process was smooth from beginning to end. I couldn’t be happier with the service and would definitely recommend them to anyone needing appliance repair.

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Scout Z.
July 15, 2026

Elliott did a fantastic job repairing my washer. Understood the problems I was having and fixed it quickly and efficiently!

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Kelley A.
July 15, 2026

Elliot is just amazing!! We have had him come out before and is always wonderful and so knowledgeable. He works hard to find best solution. He is such an Awesome person. The company is lucky to have him on their staff.

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rodney G.
July 13, 2026

The guys were excellent they went above and beyond the call of duty

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michael
July 10, 2026

I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!

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Stephanie
July 10, 2026

Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.

Common Questions

Frequently Asked Questions

Do you repair appliances in Alexandria?+

Yes. We serve Alexandria and southern Campbell County. We repair refrigerators, washers, dryers, dishwashers, ovens and stove tops, gas or electric.

How soon can you get out to Alexandria?+

We run morning and afternoon appointment blocks on weekdays, 9 to 5, and your technician will call or text about 30 minutes before he arrives. About 80% of jobs are finished on the first trip.

What does a service call cost in Alexandria?+

The standard service call is $125, covering the diagnostic. It's $145 for wall ovens and laundry centers, which are built in and harder to reach. The repair itself is itemized as labor and materials for you to approve.

Do you offer refrigerator repair in Alexandria?+

Yes. We fix refrigerators throughout Alexandria and Campbell County, including ice makers, fans, sensors and clogged drains. The freezer section is included, though we don't service chest or standalone freezers.

What brands do you work on?+

Our technicians service GE, Samsung, LG, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Amana, Electrolux, Jenn-Air, Haier, Hotpoint, Magic Chef, and Speed Queen. For LG, we repair everything except refrigerators. We're factory authorized for Samsung, GE, and Speed Queen.

Do you repair gas appliances?+

Yes. We repair gas dryers, gas ovens and gas stove tops, replacing parts such as igniters, gas coils and regulators inside the appliance. We don't work on the gas line to the house.

Serving Alexandria and the Surrounding Area.

Nearby areas we also serve: Cold Spring, Highland Heights, Claryville and Grants Lick. Alexandria is the southern anchor of our Campbell County coverage, and we reach it by U.S. 27 and the AA Highway, serving homes on both sides of Alexandria Pike in the 41001 zip code. See also our pages for Fort Thomas, Newport and Kenton County.