Appliance Repair in Kenton County, Kentucky.
We'd rather fix it right once and hear from you again in five years than sell you a repair you don't need.
Family-Owned Appliance Repair for Kenton County Homes.
A repair company can chase one big invoice or it can try to be the number you call next time. We run service calls across Kenton County, Kentucky, from Covington and Fort Mitchell down through Independence and Taylor Mill. Northern Kentucky is where we most want to grow, and we'd like to do it one returning customer at a time.
BA Appliance Repair Service is family owned and has been since 2006. The company looks after its technicians so they can look after you, and every one of them is an employee. You'll get a morning or afternoon appointment block, plus a call or text about 30 minutes ahead. He explains what he found before he repairs it. We handle refrigerator repair, washers, dryers, dishwashers, ovens and stove tops throughout the county.
Appliance Repair Services in Kenton County
Six appliances, each one repaired by a technician who works for us.
Refrigerator Repair
Too warm, too cold, leaking, or not making ice.
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Washer Repair
Shaking, stalling, or leaving water behind.
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Dryer Repair
Loud, cold or refusing to start.
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Dishwasher Repair
Poor wash results or water that won't drain.
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Oven Repair
Not heating or not holding temperature.
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Stove-Top Repair
Dead elements and burners that won't light.
Learn moreSomething Else Going On?
Not sure it's worth fixing? Ask us. An honest no is still an answer.
A Company Built on Repeat Customers.
Four habits that cost us a little today and bring people back later.
We turn down bad repairs
If the symptoms on the phone point to a repair that will cost more than the machine is worth, we say so before you've paid for a visit.
We explain before we fix
You hear what failed and why, in ordinary words, and you see the labor and materials cost. Then you decide.
We don't charge twice
If a part must be ordered, the trip back to install it is on us. One repair, one bill.
We tell you to test it
After the repair, use the appliance hard for the next 90 days, unless it's a refrigerator. If the new part is going to act up, we want it to happen while it's under warranty.
Refrigerator Repair in Kenton County.
Refrigerators are where straight advice matters most, because some failures are worth fixing and one usually isn't. Three examples are below, with more on the refrigerator repair page.
Worth Fixing: No Ice
An ice maker, a water valve or occasionally a control board. This is a routine repair.
Worth Fixing: Warm Fridge, Cold Freezer
A fan motor or a sensor. It is almost always worth doing and has nothing to do with the sealed system.
Usually Not: Both Sides Warm, Lights On
That is most often the sealed system. On an ordinary household refrigerator, nine times in ten the repair doesn't pay, and we'll say so before booking you.
Why Choose Us.
We take care of our technicians so they can take care of you. That's how you earn repeat business.
Getting Good Value From Any Repair Company
Advice we'd give a neighbor, whoever they end up calling.
Ask what the visit costs
And ask whether the diagnostic is separate from the labor. Ours is $125, listed on its own line.
Ask about the warranty
Find out how long it lasts and whether it covers the part and the work. Ours covers both for 90 days.
Ask what happens if a part is ordered
Some companies bill a second trip. We don't.
How a Repair Goes.
If you do call us, this is how it goes.
What Our Customers Say
Much of our work comes from people who've used us before. Their Google reviews say it better than we can. Read all of our reviews.
Rating
Alex was extremely helpful and provided great service. Communicated all that needed to be done very efficiently.
the guy came did a really great job and was very knowledgeable and friendly.
Have had two appliances repaired in the last month and I can’t recommend these technicians highly enough… professional, brilliant, dependable, and kind. Truly appreciated the support given by the two techs that came out… the first fixed my clothes dryer which I love (Maytag Centennial) the same day? and then a week later when my washing machine stopped draining properly, the second came and diagnosed, went quickly to obtain correct parts and returned and fixed it successfully. I couldn’t be happier that I can keep my current appliances. The cost was about a third of a new appliance so I find that amazing. They work great again!
Both gentleman that came out to service my refrigerator were very professional and extremely knowledgeable. I felt as though they actually cared about doing thier job with a high standard. As a customer, i felt valued and respected.
Best service call ever! Extremely accommodating and know. Thank you so much!!!!
Had a wonderful experience with BA repair service for my home! Quick appointment scheduling, timely arrival, easy communication, and a great repair service. Happy with my dishwasher!
BA Appliance Repair Service provided an outstanding experience from start to finish! Elliott was fantastic, such a lovely person to work with. He took the time to explain general oven mechanics as well as the specific issue with our oven not heating, yet managed to be in and out within 1 hour! Even with that meteoric speed, he made sure to stay and confirm the oven was fully working before leaving. To top it off, our dogs absolutely loved Elliott! That was the dead giveaway that we hired the right company. Professional, quick, and dog-approved...give this man a raise ASAP! Highly recommend BA Appliance Repair!
Matt was the most polite professional repair person that I have ever met. He was so pleasant and knowledgeable about my dryer repair giving him 5 stars is not enough he deserves 20 stars. I am so happy and delighted with Matt and BA Appliance Repair that I will be telling all my family and friends about it. Thank you Matt you are a wonderful person.
Matt from BA Appliance communicated clearly, arrived when scheduled, explained the repair, and left everything tidy!
BA went over and beyond to repair a dishwasher that was initially installed by a subcontractor incorrectly. The repairman was respectful, very knowledgeable, punctual and communicated well with every step of the repair. I would recommend them 100%
Matt did a great job! He was timely, worked quickly, and got the dishwasher back in working order. He was a real lifesaver!
The guys were fantastic. Personal and professional. Cleaned out the dishwasher and got rid of the funky smell and grime buildup. .
My washing machine decided it did not want to drain any more and stayed completely full of water. Thank goodness it was under warranty and the repairs were handled by BA Appliance Repair Service. After some phone conversations, I received the needed part in advance and was able to get a quick appointment. My repair technician was Bill and he was absolutely excellent. He was very professional, friendly and determined to fix my washer. I had washed some things that I should not have washed in that washer and Bill gave me some cautionary advice as to what I could and could not or should and should not put in that washer. I truly appreciate the work that Bill did, the quality of his work and taking the time to explain things to me. Thank you Bill.
John showed up on time and provided an excellent service. I would recommend him and his company at any time.
Very prompt and professional. Technician was able to answer questions I had about the repair. Would recommend.
John was amazing. Communicated with me well and explained things. Very friendly!
The tech was absolutely professional, quick, and knowledgeable. I would recommend BA appliance repair for all of your repair needs.
Wow. Amazing service. Quickly fixed our issue and do reasonably priced too. Thanks for getting here so quickly. I didn’t want to even think about buying a new stove.
I miss my first appointment with them and they were kind enough to come back a second time to repair my washing machine. Very courteous, fast and efficient. I would gladly use them again. If you’re looking for a good repair service, give them a call.
Very courteous and got here when he said he would get here! Did a thorough examination of the refrigerator and saved me from putting a lot of repair into it. Very honest.
John was awesome and so knowledgeable. He knew exactly what was wrong and fixed both our washing machine and oven on his first try. He was really patient explaining what was wrong and how he was fixing our washing machine and oven too. Scheduling was easy and he had all the parts needed when he arrived. Everyone was so friendly too and their communication was top notch. I would definitely recommend BA Appliance Repair and would even ask for John if you get a choice. Thank you so much!
Excellent customer service. John was friendly and knowledgeable and fixed my washing machine promptly.
John was wonderful and pleasant- he was efficient and very helpful. Got us back up and running quickly
The technician was very knowledgeable and helpful, giving me information on how to care for my appliance as he was repairing it. I highly recommend this company!
Matt was very pleasant, professional and well versed in his technical skills. He pinpointed the problem with quick accuracy and resolved the issue in a short span of time. I would not only recommend Matt but pray if I have future needs, he'd be the one able to respond. A very respectful, honest and pleasant person to deal with!!! Thank you Matt. Thank you for your time and help. Thank you for taking the time. Thank you for just being you.
Matt was so awesome! Friendly quick and sufficient! You can tell he is very well knowledgeable in his profession. I asked questions he answered and if we ever need our stove fixed again I will ask for him specifically!!! Thanks matt
The Repair man fixed the stove very fast he was gone before I knew it. I fixed our oven and also gave facts on the oven that can help in the future.
We were assigned BA Appliance through our home warranty. They were quick to schedule an appointment. Matt came out and diagnosed the issue with our washer within minutes, ordered a new part and returned within the same day to fix the issue. Great service!
My service technicians were extremely knowledgeable, professional & treated me with the upmost respect. They gave me a heads up on what time they would arrive which helped me plan my day. I would highly recommend them to anyone for service!
The guys did a great job repairing our dryer. Would recommend working with them!
BA Appliance is exceptionally seamless and reliable. Their technician, Elliot, demonstrated utmost professionalism while efficiently repairing my washing machine and cooktop, carefully diagnosing issues and explaining the repairs. I will continue to rely on this company for all my home appliance repairs.
The repairmen were very kind and friendly. They explained exactly what the problem was. They were fast and efficient
BA appliance was amazing, my technician was knowledgeable, very nice, and did a great job!! Highly recommend!! Thanks again Mr.B!!
Can't recommend BA Appliance Repair Service more! I worked with them through my home warranty company for a broken dryer and they were incredibly helpful, coming out multiple times, to try and find a solution. I would definitely work with them again if needed!
B.A. Appliance Repair did a fantastic job! The technicians arrived right on time, were professional, friendly, and had great attitudes. They communicated clearly, got straight to work, and had everything fixed quickly. The whole process was smooth from beginning to end. I couldn’t be happier with the service and would definitely recommend them to anyone needing appliance repair.
Elliott did a fantastic job repairing my washer. Understood the problems I was having and fixed it quickly and efficiently!
Elliot is just amazing!! We have had him come out before and is always wonderful and so knowledgeable. He works hard to find best solution. He is such an Awesome person. The company is lucky to have him on their staff.
I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!
Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.
Frequently Asked Questions
Do you repair appliances in Kenton County?+
Yes. We serve Kenton County, including Independence, Taylor Mill, Edgewood and the river cities. We repair refrigerators, washers, dryers, dishwashers, ovens and stove tops.
How soon can you come out in Kenton County?+
We schedule weekday mornings and afternoons, 9 to 5, and the technician calls or texts about 30 minutes before arrival. Roughly 80% of repairs are completed on the first visit.
What does a service call cost in Kenton County?+
The standard service call is $125 and covers the diagnostic. It's $145 for wall ovens and laundry centers. Labor and materials are quoted separately, and you approve them before work begins.
Do you repair refrigerators in Kenton County?+
Yes. We repair refrigerators across the county, from ice makers and fans to sensors, gaskets and drains. That includes the freezer section, but not chest or standalone freezers.
What brands do you service in Northern Kentucky?+
We service GE, Samsung, LG, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Amana, Electrolux, Jenn-Air, Haier, Hotpoint, Magic Chef, and Speed Queen, and we're factory authorized for Samsung, GE, and Speed Queen. For LG, we repair everything except refrigerators.
Will you tell me if a repair isn't worth it?+
Yes, and usually on the phone. Sealed system failures on a typical refrigerator and rear bearing failures on a front-load washer are two repairs we regularly talk people out of.
Serving Kenton County and the Surrounding Area.
Nearby areas we also serve: Independence, Taylor Mill, Edgewood and Erlanger. Our Kenton County coverage runs from the river cities south along Madison Pike and Turkeyfoot Road, on both sides of Interstate 275. See also our pages for Covington, Fort Mitchell, Florence and Walton.