Covington, Kentucky, Appliance Repair

The guys were excellent they went above and beyond the call of duty

I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!

Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.

Made a fast and quick repair on my washer! The man was nice and respectful and educated me on the issue and how he repaired it!

Wonderful service! My dryer decided to make a funny noise so I called in for repair. They made the appointment with me and on the day of called 1/2 hour before they arrived (right on time) . The repairman was polite, friendly and very knowledgeable! He quickly started the repair, found the issue and fixed it. He also made sure to leave everything just as he found it, no mess or anything left behind. If you need appliance repair - I wholeheartedly suggest you call and make an appointment with them. You will not regret it - great prices and fast friendly service

Matt was very polite and informative while also being quick and efficient in the repair. Great work!

The guys came out the time they said they would. Fixed the issue quickly and my dryer no longer sounds like it’s screaming. I’d give ten stars if I could!!

The guys arrived on time, wore shoe covers, took the dryer completely apart, found the issue and replaced the part, cleaned out all lint, lubricated all moving parts. They showed me the issue before they did the work, and showed me again when they were done. They were here one hour, and cleaned up the area. They were both very personable and knowledgeable, clear and concise explanation of what they did. They are both great representatives of your company. We highly recommend and will use BA Appliance Repair in the future.

Matt did an outstanding job fixing my refrigerator! He was professional, knowledgeable, and took the time to diagnose the problem correctly. He explained everything clearly, completed the repair efficiently, and made sure everything was working properly before he left. It’s such a relief to have my refrigerator back up and running. I really appreciate his honesty, excellent customer service, and attention to detail. I would highly recommend BA Appliances Repair Service to anyone needing appliance repairs!

The service was excellent. They were on time and had excellent communication from scheduling to the appointment. The technician was extremely knowledgeable, friendly, courteous, and very trustworthy. We will continue to use BA for all our appliance needs.

Fixed everything in a beat. Couldn’t ask for better service, I was lucky to find these men!

I had a great experience with BA Appliance! They were very professional, friendly, and kind from the moment they arrived. They quickly diagnosed the problem with my dryer and had it repaired in no time. They explained everything clearly and made sure the dryer was working perfectly before they left. It's hard to find honest and reliable service these days, and BA Appliance definitely exceeded my expectations. I truly appreciate their excellent customer service, quality work, and attention to detail. I would highly recommend BA Appliance to anyone who needs appliance repairs. Thank you for doing such an amazing job!

Super friendly and helpful. Always love having BA come out to work on appliances.

The gentleman that came to My home today was so very kind . Very efficient and knowledgeable. I am beyond impressed and I have my washer back! Ty!!!!

The technicians were friendly and efficient.

Came to repair a belt in my dryer and they were on time, polite, and finished the job super fast! Very appreciative of their professionalism and efficiency!

The guys were amazing!!!! They came and took care of the problem for the dryer. They weren't able to fix the fridge issue but they made sure I understood what the issue was. 10/10!

Guys came in a timely manner and fixed my washer quickly! They were very nice guys who were very outgoing. Would call them again 100%!

very thorough and explained what he was doing though out the process.

Timely and very quick service. Repaired the problem in less than an hour and explained the warranty very clearly. Personable service we will use again if needed.

Very easy to schedule and very kind staff. Repairman was thorough and helpful! Definitely would recommend!

We had BA Appliance out to look at a freezer/fridge issue. The tech went above trying to figure out what was happening. He even helped with a leaking water inlet. He was unable to fix as it ended up being a Freon issue, but he was courteous and spent the time researching the problem

We had an issue with our refrigerator or not cooling well. Elliot and Terry came out and discovered it was the gasket which the bottom portion was missing and also we didn't have it on the right settings. Elliott was super knowledgeable and both he and Terry were very nice! We are very happy with the outcome and they will be back on Monday to install our refrigerator gasket.

he did a fabulous job, he already had an idea of what the problem was, fixed and we're back in business

I received excellent service from the technicians

Great service: knowledgeable, on time, came prepared with parts, communicative and fixed the issue promptly! I highly recommend this company!

I had 2 guys come fix my dryer today! They were super courteous and went out of their way to go get a part and come back and fix it quickly!!!

Very nice. He was on time. He explain everything he did.

This company was dispatched by my home warranty for my oven in my new house and they did a fantastic job! Great communication and the issue was fixed in less than 20 min! Will keep them in mind for the future if I will ever need them

Very knowledgeable and very efficient with getting the repair done in a timely manner. Had all the necessary parts with him! Thank you!!

Very professional and friendly. Fixed my dryer very well. So happy!

Guys did a great job! They got here timely and were very friendly and efficient. Would happily use their company again!!

Matt was amazing! Super friendly, came in fixed my dryer with no problems. Thank you Matt!

Guys came out and did a fabulous job with our repair! Very kind and they were quick and efficient!

We were so pleased with the quick and expert service! Would highly recommend and will be calling again for future repairs.

Matt was great! Quick and Friendly service.

Great experience. Communication was amazing. The time frame quoted was on point. The part was ordered and installed in a timely manner. Matt the technician was helpful, professional, friendly. He took the time to explain everything.

Warranty repair my washer’s lid brackets. The guys did a great job and took the time to explain why the part failed.

Elliott was our tech. He was amazing and very informative! I would recommend them to anyone. Thanks!

Guys; Knowledgeable & explained everything both in detail & simplified terms. Good experience.

The guys were absolutely fantastic! The service was professional on time, very friendly.

Wonderful service! Communication was great as to when they would arrive, once they determined the issue the men gave us very good explanation of why and how to fix it. Repair done quickly and my issues with my dryer are gone! Highly recommend BA appliance repair!!

I had the guys from BA Appliance Repair come out and work on my dryer. They done a great job and I was extremely happy with the service! - Larry N.

My technician was friendly and very knowledgeable. He found the problem with my washer quickly and completed the job to my satisfaction. If I need appliance repair in the future I’ll be calling BA Appliance Repair!

The guys showed up and did a magnificent job with the dryer repair. They thoroughly explained the nature of the issue and how they would fix the issue. I truly appreciate their exceptional customer service and knowledge of dryer repair services. Thanks again

From Rhonda Miller wonderful and great job performance

Great service!

BA Appliance Repair is terrific. The technician came to repair our washer. They got the model number ahead of time and he brought the parts he might need with him - so no delays. The washer is now working great and the technician was very pleasant. Great company!

I had a great experience! They came out to fix my dryer very fast! and had it working again in no time. The technicians were extremely nice, professional, and explained everything clearly. It’s such a relief when something gets fixed quickly and stress-free. I would definitely recommend them to anyone thank you!

BA appliance service is out of this world. So helpful and knowledgeable glad they are part of our home warranty service team.

J was great! Quick and easy repair- clear explanation. Greatly appreciated and highly recommended

Very good service, fixed the dryer in one day. They went out, got the parts, back within two hours for same day repair. Very pleased and like new. No up-selling, showed me the two parts that were broken and BAM, fixed quickly.

Mr M was out to repair my Samsung washer and did an excellent job. He was knowledgeable, professional and kind. I would 100 % recommend him !!

Matt was great, and clear in what was needed. He helped get my dishwasher back up and running quickly after a leak in the lines underneath. Thankful for his diligence in finding the actual problem and not just writing it off as broken!

Professional, friendly and knowledgeable Co. Matt is top notch! I would definitely recommend their services!

Matt was very kind and easy to work with. Did a fantastic job fixing my GE frontloader... highly recommended!!

I have Mr. E from BA ARS came to service my 2+ yr old LG Electric stove. The whole experience working with them from lodging a service request, to getting all parts shipped to our house, scheduling and finally the actual repair was a breeze. Excellent communication every step of the way. Mr. E arrived on time on the day of repair, very courteous and had everything to do the repair. Analyze quickly and finished the repair answering all my questions. I highly recommend them.

Friendly, fast, and so helpful!

Elliott and Jerry were so quick and they did a great job

John showed up on time, diagnosed the problem fast, and had the part on hand. Didn’t try to upsell me on anything I didn’t need. Fair price, clean work. Will definitely call again for any appliance issues.

Bill from BA Appliance Repair did an excellent job fixing our dishwasher. He was punctual, professional, and clearly knew what he was doing. He quickly diagnosed the issue, explained everything in a way that was easy to understand, and had it running like new in no time. It’s hard to find reliable service like this anymore. I highly recommend Bill and the team.

Came out and was very nice and professional. Fixed my ice maker in a timely manner. Contact was good with the company about updates on when they would arrive also.

Matt did a quick and amazing job. Super nice and helpful. Didn’t mind that our cat bothered him the whole time.

John and Jerry were the best came in went straight to work they were very professional , they got my dishwasher up and running i would recommend them to anyone needing repairs will use again thank you

Professional, timely. Fixed washer motor on dishwasher and replaced missing screws they noticed.

Matt was a gem and even came back same day to finish the service.

Jerry was excellent! He had my dryer up and running quickly! He was very nice and would definitely use him again for appliance repairs!!

John and Jerry came out to fix our dryer and were in and out in 30 minutes for a reasonable price.

Jerry and John did a great job fixing our dryer!

Had an issue with our dryer. John and Jerry came out from BA Appliance and was able to diagnose it quickly and professionally. I appreciate them for being kind and getting me back to my washing!

John and Jerry did great! They did an amazing job replacing our stove top and back right burner switch!