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Common Washing Machine Problems and How to Fix Them: A Complete Troubleshooting Guide

September 1, 2025
Common Washing Machine Problems and How to Fix Them - A Complete Troubleshooting Guide

Common Washing Machine Problems and How to Fix Them: A Complete Troubleshooting Guide

A washing machine is a modern convenience that many of us can’t live without. When it breaks down, it can be a real hassle. Suddenly, you’re faced with piles of dirty laundry and the prospect of a costly repair. But don’t panic! Many common washing machine problems can be fixed with a little bit of washing machine troubleshooting. In this comprehensive guide, we’ll walk you through some of the most frequent washing machine problems and provide you with practical washing machine repair tips that can save you time and money.

Whether you’re dealing with a machine that won’t start, makes strange noises, or leaves your clothes soaking wet, understanding basic washing machine troubleshooting can help you identify the issue quickly. This guide covers everything you need to know about common washing machine problems.

Of course, some problems are best left to professionals. If you’re not comfortable with DIY repairs, or if you’ve tried everything and your washing machine still isn’t working, call the experts. At BA Appliance Repair Service, we have experienced technicians who can diagnose and fix any washing machine problem. We service brands including Hotpoint, Magic Chef, GE, Jenn Air, Amana, Whirlpool, Samsung, Maytag, Kitchen Aid, Kenmore, Haier, Frigidaire, and Electrolux.

Why is My Washing Machine Not Draining?

One of the most common washing machine problems is when the machine won’t drain properly. This frustrating issue can leave you with a tub full of soapy water and soaking wet clothes. Understanding why your washing machine is not draining can help you troubleshoot the problem effectively. This drainage issue can be caused by several factors, from simple clogs to more serious mechanical problems.

Check the drain hose. The drain hose carries water from your washing machine to your home’s drainage system. If this hose becomes clogged, kinked, or damaged, it can prevent proper drainage. Start your washing machine troubleshooting by unplugging the machine and carefully examining the drain hose at the back. Look for any visible kinks, bends, or blockages. If you find debris in the hose, you can usually clear it using a plumber’s snake or a long, flexible brush.

Inspect the drain pump filter. Most washing machines have a drain pump filter that catches lint, coins, and other small objects before they can clog the pump. When this filter becomes blocked, it’s often the reason why your washing machine is not draining. The filter is typically located at the front bottom of the machine behind a small panel. Remove the filter carefully and clean out any accumulated debris.

Examine the drain pump. The drain pump is the component responsible for pushing water out of the machine. If the pump becomes clogged with debris or fails mechanically, drainage problems will occur. You can often hear if the pump is trying to work but struggling. If you hear unusual noises during the drain cycle, the pump may need cleaning or replacement.

Check the lid switch or door lock. Modern washing machines have safety features that prevent draining if the lid isn’t properly closed or if the door lock is malfunctioning. A faulty lid switch can trick the machine into thinking the lid is open, preventing the drain cycle from completing.

My Washing Machine is So Noisy

A noisy washing machine can be a real annoyance. The thumping, banging, and grinding noises can be disruptive and can even be a sign of a more serious problem. Here are a few things you can check if your washing machine is making a lot of noise:

Check for unbalanced loads. An unbalanced load is one of the most common causes of a noisy washing machine. If you’re washing a large item, like a comforter or a load of towels, make sure to distribute the weight evenly in the drum. You may also need to add a few smaller items to help balance the load.

Check the feet. The feet on your washing machine help to keep it level and stable. If the feet are not level, it can cause the washing machine to vibrate and make a lot of noise. To check the feet, use a level to make sure that the washing machine is level from front to back and from side to side. If the washing machine is not level, you can adjust the feet until it is.

Check for foreign objects. Sometimes, a foreign object, like a coin or a button, can get stuck in the drum of the washing machine. This can cause a rattling or grinding noise. To check for foreign objects, unplug the washing machine and carefully inspect the drum. If you find a foreign object, you can usually remove it by hand.

Washing Machine Won’t Start

Another common issue homeowners face is when their washing machine simply won’t start. This washing machine problem can have several causes, but here are the most common ones to check:

Power supply issues. First, make sure your washing machine is properly plugged in and that the outlet is working. You can test the outlet by plugging in another appliance. Also, check your home’s circuit breaker to ensure it hasn’t tripped.

Door or lid problems. Most modern washing machines have safety features that prevent them from starting if the door or lid isn’t properly closed. Make sure the door is completely shut and the latch is engaged. If the door appears closed but the machine still won’t start, the door latch mechanism might be faulty.

Control panel issues. Sometimes the control panel can malfunction, preventing the machine from starting. Try pressing the power button firmly and selecting a wash cycle. If the display isn’t lighting up, there might be an electrical issue that requires professional attention.

Washing Machine Leaves Clothes Too Wet

If your washing machine is leaving clothes soaking wet after the spin cycle, this is typically related to drainage or spinning issues. Here’s what you can check:

Spin cycle problems. The spin cycle removes excess water from your clothes. If the machine isn’t spinning properly, clothes will remain very wet. This could be due to an unbalanced load, a worn drive belt, or motor issues.

Drainage issues. Poor drainage can also leave clothes wetter than normal. Even if water appears to drain from the tub, partial blockages can prevent proper water removal during the spin cycle.

Load size matters. Overloading your washing machine prevents proper spinning and water extraction. Avoid cramming too many items into one load.

Frequently Asked Questions (FAQs)

How often should I clean my washing machine?

It’s a good idea to clean your washing machine every month or two to prevent the buildup of soap scum, mildew, and other residue. You can clean your washing machine by running a hot water cycle with a cup of white vinegar or a washing machine cleaner. Regular cleaning helps prevent many common washing machine problems.

What should I do if my washing machine is leaking?

A leaking washing machine can be a serious problem that requires immediate attention. If your washing machine is leaking, first unplug it and turn off the water supply. Then, try to identify the source of the leak. Common causes include loose hose connections, worn-out door seals, or a cracked tub. If you can’t locate the source or feel uncomfortable making repairs, contact a professional appliance repair service.

Why does my washing machine shake and move during the spin cycle?

Excessive shaking usually indicates an unbalanced load or unlevel machine. Try redistributing the clothes in the drum and ensure your washing machine is level using the adjustable feet. If the problem persists, check that the shipping bolts were removed during installation and that the machine isn’t overloaded.

How can I prevent washing machine problems?

Regular maintenance is key to preventing washing machine problems. Clean the lint filter regularly, don’t overload the machine, use appropriate detergent amounts, and inspect hoses periodically. These washing machine repair tips can extend your appliance’s lifespan significantly.

When should I call a professional for washing machine repair?

While basic washing machine troubleshooting can solve many issues, call a professional for electrical problems, major component replacements, or if you’re uncomfortable performing repairs. Professional technicians have the expertise to safely diagnose and fix complex washing machine problems.

When to Call a Professional

While many washing machine problems can be resolved through DIY troubleshooting, some issues require professional expertise. If you’ve tried the washing machine repair tips in this guide and your machine still isn’t working properly, it’s time to call the experts. At BA Appliance Repair Service, our experienced technicians can diagnose and fix any washing machine problem. We service all major brands including Hotpoint, Magic Chef, GE, Jenn Air, Amana, Whirlpool, Samsung, Maytag, Kitchen Aid, Kenmore, Haier, Frigidaire, and Electrolux. Contact us today to schedule your service appointment.

Trusted by Your Neighbors: What Our Cincinnati Customers Say

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Based on 1,936 Reviews
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Sanaa
April 21, 2026

Elliott and Jerry were so quick and they did a great job

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Nick N
April 21, 2026

John showed up on time, diagnosed the problem fast, and had the part on hand. Didn’t try to upsell me on anything I didn’t need. Fair price, clean work. Will definitely call again for any appliance issues.

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Brandon Wayman
April 21, 2026

Bill from BA Appliance Repair did an excellent job fixing our dishwasher. He was punctual, professional, and clearly knew what he was doing. He quickly diagnosed the issue, explained everything in a way that was easy to understand, and had it running like new in no time. It’s hard to find reliable service like this anymore. I highly recommend Bill and the team.

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Jill Nelson
April 20, 2026

Came out and was very nice and professional. Fixed my ice maker in a timely manner. Contact was good with the company about updates on when they would arrive also.

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Tanner Supe
April 17, 2026

Matt did a quick and amazing job. Super nice and helpful. Didn’t mind that our cat bothered him the whole time.

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Rick Emerson
April 16, 2026

John and Jerry were the best came in went straight to work they were very professional , they got my dishwasher up and running i would recommend them to anyone needing repairs will use again thank you

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haleyvdm
April 16, 2026

Professional, timely. Fixed washer motor on dishwasher and replaced missing screws they noticed.

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Wesley Bartel
April 15, 2026

Matt was a gem and even came back same day to finish the service.

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Carrie Hughes
April 15, 2026

Jerry was excellent! He had my dryer up and running quickly! He was very nice and would definitely use him again for appliance repairs!!

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Hannah Clark
April 14, 2026

John and Jerry came out to fix our dryer and were in and out in 30 minutes for a reasonable price.

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Connor Fahrnbach
April 14, 2026

Jerry and John did a great job fixing our dryer!

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Amanda Valines
April 10, 2026

Had an issue with our dryer. John and Jerry came out from BA Appliance and was able to diagnose it quickly and professionally. I appreciate them for being kind and getting me back to my washing!

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Tyler Wade
April 10, 2026

John and Jerry did great! They did an amazing job replacing our stove top and back right burner switch!

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Mikayla Nutting
April 9, 2026

Our tech Matt was super kind and helpful! He was very friendly & came in with a smile and fixed our dryer in a timely manner! He explained what was wrong with it & was very thorough.

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Laquita Cox
April 8, 2026

Matt was very thorough and explained what he was doing though out the process.

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Vincent Rey
April 8, 2026

John and Jerry were efficient. They communicated well with us.

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April 8, 2026

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John and Jerry were our repairmen and did a great job. Super quick and easy to work with.

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Susan Sauter
April 7, 2026

Professional and knowledgeable service providers. They quickly diagnosed the problem, and they had the part available to fix it right away. Price was reasonable for the repair. Highly recommend!

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Libby Waeber
April 7, 2026

John and Kerry were so helpful and informative. They got my dryer fixed very quickly and were a pleasure to work with.

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Patrick Williams
April 7, 2026

Great service! Jerry and John were very nice and got right to the job. They diagnosed the problem and replaced the ignition switch for our gas range. Highly recomend!

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Lowanda Wright
April 6, 2026

John and Jerry were very personable and knowledgeable. They were very efficient and patient! Two nice gentlemen! American Home Shield got a perfect team!

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Hanna Janovic
April 6, 2026

Matt was so kind & helpful when fixing my dishwasher! He answered all my questions & went above and beyond in making sure everything was running smoothly before he left. Thank you!!!

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Matt Sampson
April 3, 2026

Great and prompt service.

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Kay Bolden
April 3, 2026

John and Jerry provided excellent service.

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Darren Dall
April 1, 2026

Updated : New callout, same amazing service - 4-1-2026 : Fast , professional and friendly service !! Great company to give your trusted business to

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Katie Martin
April 1, 2026

John and Jerry were great. Very friendly and quick to fix our dryer!

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Dew W
March 27, 2026

Excellent customer service and great communication throughout the entire process of my warranty claim. Matt was personable, professional, and very thorough at his job. If ever I need other repairs for my appliances, this company is at the top of my call list.

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Bc Hoo10
March 26, 2026

I recently reached out to BA Appliance Repair Services when my refrigerator stopped cooling properly. I wasn’t sure what the issue was, but they responded to my service request in less than 24 hours and quickly got me scheduled for an appointment. Elliot was the technician who came out, and I can’t say enough good things about the experience. He was friendly, professional, and clearly very knowledgeable. He diagnosed the issue, ordered the necessary part, and came back to complete the repair. What I really appreciated was how thoroughly he explained what went wrong and what I should keep an eye on moving forward. The communication throughout the process was excellent, and I appreciated how efficient and tech-savvy the company was. Overall, it was a smooth and stress-free experience. I would definitely recommend BA Appliance Repair Services to others. Elliot was outstanding from start to finish—truly a great technician, and it shows.👌😀

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Fran Trascritti
March 26, 2026

We have had BA Appliance Repair on several occasions to fix various appliances in our home, so my wife and I are very familiar with them. First, their techs are top notch, professional, and all around good guys. They are dedicated and thorough. Matt has been nothing but superb in his ability to diagnose and fix the issue with the appliance. Whether it was a refrigerator, a dishwasher, cooktop, or something else, he has been nothing less than awesome, every single time. We've had them for all of these. Second, their communication and support is equally excellent. The scheduler calls within a day and sets the time, and we know before the tech comes that he is on his way. Can't ask for better than that. If you're looking for a solid, professional company to take care of your needs, look no further. They're friendly, considerate, and very knowledgeable. I can't recommend them highly enough!

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Jennifer
March 25, 2026

Bill was absolutely wonderful! He was honest, helpful, and didn’t make me feel like he was trying to sell me more than I needed. He was kind and knowledgeable- I would definitely to family and friends!

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Adam Cool
March 25, 2026

John and Jerry were knowledgeable, efficient, and friendly. I will definitely be calling them next time I have an appliance issue.

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Kelly B
March 24, 2026

Jerry and John of BA Appliance Repair is prompt, professional and priced right. Gave me good suggestions. Excellent Job!

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Candy Smith
March 19, 2026

We have used this company a few times and have been very impressed

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Candy
March 19, 2026

Ellliot was great ! Super nice and great to work with ! He was able to fix the problem quickly and explain what was going on along the way. I highly recommend

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Ernest Adjei
March 19, 2026

Matt was fast and good at repairs

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Connor Knox
March 19, 2026

Matt was fantastic, got our issue sorted out quickly

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Gregory Rasp
March 19, 2026

BA appliance did an incredible job. Very friendly on the phone. John was friendly, prompt, and helpful. Gave me great advice for dishwasher maintenance and provided a clear honest opinion about the condition of my dishwasher. I will definitely return to BA for my appliance needs in the future.

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Amy Hill
March 18, 2026

Matt was the nicest tech I've ever had come to my house for repairs. On time. Super professional. Oven was fixed in no time. HIGHLY recommend this place!

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Very friendly technicians, very clean and courteous, quick to diagnose and resolve the issue. I didn’t realize they also included a warranty on parts and labor, which is very nice. They also made sure to keep the price at what they estimated me, which was really appreciated that they went over the receipt to review everything. If I have another appliance issue I will definitely call again.

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Kayla Bourgeois
March 16, 2026

Bill was absolutely fantastic! He was thorough, efficient, and friendly. I will be using BA again in the future for any other appliance needs!

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Tim Hastings
March 13, 2026

Excellent service! Elliott was fantastic and got us back up and running in no time at all! Will definitely call BA and request Elliott again if the need arises!

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Otto Clorthol
March 12, 2026

Elliot is great to work with. Very knowledgeable and always explains everything to me in understandable terms. Trustworthy and efficient. Would highly recommend.

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Dickson Flores
March 12, 2026

Ellie did an awesome job! Pleased with the service. Thank you very much.

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Scott Taylor
March 12, 2026

Good guys, arrived early, came with the parts that were needed. In and out in 30 minutes.

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Matt Schonland
March 11, 2026

Bill was amazing! Very knowledgeable and friendly! Highly recommend him and the company! Very satisfied

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Jemannie Luong
March 10, 2026

Matt was super courteous and communicative. He let me know exactly when I could expect him at my house and went above and beyond to ensure my dryer was promptly fixed. Thank you!

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Tyler Benton
March 10, 2026

Matt took time out of his busy schedule to squeeze us in and get everything fixed ASAP. Great guy and great company.

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Niti KT
March 9, 2026

John and Jerry, were at my place to repair our dryer.. very good technicians and cool guys.. very seasoned electricians.. highly recommend them..

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Steve Maley
March 6, 2026

John did a great job. They were out early and went above & beyond.

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Ekaterina Helton
March 6, 2026

I had Matt come out to fix the dishwasher. He was very flexible with me and even moved things around to accommodate my request to come earlier. Fixed the issue right away, and was very friendly. Thank you!

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Marco Granados
March 5, 2026

Elliot was fantastic!

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Santoia Akins
March 5, 2026

The repair was simple and the service was exceptional, and the two gentlemen that came to Service my dryer were very friendly. Definitely would recommend them, and I most definitely will be saving their information for future repairs

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shirley hayes
March 4, 2026

Mr.Elliot was polite and very professional and helpful, wish there were more young worker like him.

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Jessica Raisor
March 4, 2026

Quick and fast service! They were amazing and truly went the extra mile to make sure my dryer was not only fixed, but also cleaned and properly leveed. 10/10 — I highly recommend them!

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Andy Lenihan
March 4, 2026

Bill did a fantastic job on our dishwasher repair. He’s a real pro. Thanks! We had Bill back for a repair on our oven. He gave full transparency and provided lots of great info. Would definitely have him back again for any of our appliances. Thanks again!

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Nicholas
March 4, 2026

BA Appliance Repair fixed my water dispenser on my refrigerator. Matt the technician who came to service my appliance was very knowledgeable and great to deal with. Highly recommend this company.

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Stephanie Davis
February 26, 2026

BA Appliance Repair did a great job on my faulty dryer. Matt was prompt, courteous and knew exactly what was needed. I liked that he came to my door with shoe covers and didn’t hesitate to put them on before walking through the house.

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Stephanie Lichtenberg
February 26, 2026

Fast and attentive service from Elliott. Very impressed with the overall service and time spent explaining everything.

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Amy Mihin
February 25, 2026

Awesome service, dynamic and respectful team, awesome with dogs! Knowledgeable and FAST!

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Russell Mims
February 25, 2026

Excellent attitude, informative, prompt, courteous, etc. I'll be calling them again next time.

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Vicki Manning
February 24, 2026

Bill was my Appliance Serviceman, he was on time and introduced himself before entering my home. Fixed the issue in a very timely manner. He was very happy and friendly and had great communication skills. I was never so happy to do laundry again. He has been out twice fixing a washing machine and then a refrigerator for me. I’ve been using him over the years and he’s still servicing my appliances, I highly recommend Bill for ALL your appliance repairs! So refreshing to have someone care to get the job done quickly and efficiently! Edgewood Homeowner

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cris
February 20, 2026

John got the job done quick and easy. Great customer service.

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Daniel Sweeten
February 19, 2026

John is a great guy. Had all the parts needed and got the dryer fixed fast.

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Devina Manek
February 19, 2026

Everything with BA was fantastic from start to finish! I originally called in for what I thought would be a simple washer part replacement. Kim was very communicative and flexible in getting me on the schedule at a time where I could be home, and John was extremely patient in fixing the washer. It turned out to be more of an intensive repair than I originally assumed, but John was determined to get it fixed, and he did! Everyone on the team was great to interact with, and I’m grateful that John was able to get it done quickly and efficiently. I will be using BA for all my future appliance repair needs!

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Latasha Woods
February 19, 2026

John with BA Appliance Repair was very professional and timely He came prepared, identified the issue and fixed my dryer in a single visit. I couldn't be more pleased, very courteous

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Kevin Rheinfrank
February 19, 2026

Elliott did a wonderful job on fixing our washer! Great job Elliott!! Very friendly and caring too!

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Theresa Lundy
February 19, 2026

The technician from BA Appliance Repair, Elliot, was very polite and efficient. He repaired my clothes dryer and it is heating properly and drying clothes again. Thank you very much, Elliot.

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RALPH WHITE
February 19, 2026

Very quick, very professional. Always great service john was the best

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Krystal Sweat
February 18, 2026

Matt was great! He was efficient and took care of our problem!

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cara peluso
February 18, 2026

I chose this place based on the reviews, I'm glad I did! Bill was great. He explained what was wrong. Parts weren't needed, so I was only charged the service fee. I will definitely call them again!

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Kayla Daniels
February 12, 2026

John Did a great job got my dryer back working

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Brigid Like
February 12, 2026

Elliott was wonderful. He was very helpful in explaining what was wrong and options. He took the time to provide recommendations of brands of dishwashers and pros and cons. He left the area prepped for the easy install of a new dishwasher later. This is the second time I have used Elliott/BA Appliance repair and would highly recommend.

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Eric Kyle
February 12, 2026

Elliot was on time and very professional

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Lastdon56
February 12, 2026

John came out and got us fixed in no time! We had an issue with our dryer making loud noises when it’s operating for over a week. BA came out and had us fixed and it runs perfectly. I’d give a 6th star if I could

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Rebecca Morrison
February 12, 2026

John was professional on time and fixed my dryer while without any problems! Five stars!

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Bryan Peloquin
February 12, 2026

Not only was he incredibly efficient, he was responsive in communication and flexibility while still providing quality work. He goes above and beyond in sharing his knowledge and useful tips to help reduce future complications.

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anna koslovsky
February 11, 2026

Bill was awesome! He had a busy day and made time to come out and help us! Very professional and went above and beyond!

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L Z
February 11, 2026

Matt was on time, the repair to my was fast and efficient and my dryer now works properly!

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Lyla Bordoozle
February 10, 2026

Fast and friendly service. Highly recommend for dryer repairs!

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Mike Johnson
February 9, 2026

Very polite professional, showed up with the parts needed for the make and model of dryer. Got it done quickly and efficiently and cleaned up as they left. Definitely would recommend

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Lori Pharris
February 9, 2026

Very kind and efficient

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Jack Michael
February 9, 2026

Great service!!!! John was fantastic! He brought all the tools and parts he needed for the job. The job was done was done professionally and quickly! I’d definitely use BA Appliance again!!!

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