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Samsung Washer Error Codes: What They Mean and How To Fix Them

October 7, 2024
Deciding-To-Repair-or-Replace

Common Samsung Washer Problems and Error Codes

Samsung washers stand out for their innovative technology and efficient performance. However, like any sophisticated appliance, these washers occasionally experience issues that leave you staring at error codes in confusion. If you wait to figure out and fix the problem, it can disrupt your laundry routine and lead to further damage. When Samsung washer error codes affect your Cincinnati household, trust BA Appliance Repair Service for washer repair.

Common Samsung Washer Error Codes and Their Meanings

Generally, error codes are a combination of letters and numbers that represent specific problems in appliances. These codes tell you that something is wrong with a component of your machine, and you need to take action so it can work properly again. If you have a Samsung washer that has been serving you well but suddenly refuses to work, you may find the following common Samsung washer error codes on its panel:

  • 4C: This error code means there is a water supply issue, and your unit is not getting enough water for a cycle.
  • 5C: Your washer has drainage problems that may result from a faulty drain pump or foreign objects in it.
  • UB: An unbalanced load detection error means there is a problem with the load distribution in your washer.
  • dC: A unit cannot start or continue a cycle if its door is not firmly closed.
  • LC: Any water leakage in your washer will show this error code.
  • 3E: Some models display this code to indicate a voltage error, while on other models it means a motor failure.

How To Fix Samsung Washer Error Code 4C

Among the many Samsung washer error codes, 4C is one of the most common and easiest to clear. Your washer needs an adequate water supply to do its job, so when it falls short, focus on the water hose and check for kinks, blockages, or tears. Straighten any bends you find, clean out debris, or replace the hose if necessary.

You may also want to confirm whether you have fully turned on the water supply. If the error code remains after you have ruled out these possible causes, reach out to BA Appliance Repair Service for professional help.

How To Fix Samsung Washer Error Code 5C

Drainage is another crucial aspect of a washer, and error code 5C indicates it is faulty. Without proper draining, your washer will not complete its cycles, and water will remain in the drum. To address this issue, turn to your unit’s drain filter.

If you find any foreign materials or obstructions, remove them. If it is clear or the error code persists after cleaning, the culprit could be something you cannot handle alone. Schedule an expert service with BA Appliance Repair Service.

How To Fix Samsung Washer Error Code UB

The unbalanced load code can point to several failures. The easiest to check would be to make sure the unit is level and the feet are all making good contact with the floor. You should be able to press on each corner without the unit rocking or moving. This error code can also be caused if the dampers or shocks are worn. This can be tested by seeing if the tub inside feels loose or if it is tilting to one side. A third culprit would be the transmission or bearing. If this has failed, in addition to throwing a code, the washer will be extraordinarily loud when running (like a jet engine). This is not a repair we would recommend unless you are very mechanically inclined. 

How To Fix Samsung Washer Error Code dC

This error will indicate a problem with the connection of the door to the appliance. Make sure the lid or door is making proper contact and aligned properly. If this is the case, the issue most likely lies with the lid / door lock and latch assembly. Although rare, it could also indicate a failure with the electronic control board not receiving power from the door latch. 

How To Fix Samsung Washer Error Code LC

Error codes that point to leaking can indicate a number of issues. The easiest to check would be to ensure proper drainage. If draining into a utility sink, be sure it is not clogged, likewise if draining into a wall port. It could also indicate an issue with the drain pump or seals. The best way to approach this is to identify visible leaks and attempt to find the source to narrow down the culprit.

When To Call a Professional for Samsung Washer Repairs

Samsung washer error codes are not meant to make you panic; they just want to help you address the problem as soon as possible. While you can do basic repairs yourself, you must also know when to contact a certified repair technician.

  • Frequent Error Codes After Troubleshooting: Error codes should disappear, and your unit should function as usual after you have fixed the problem. If the basic troubleshooting steps do not resolve anything, the issue may be beyond your knowledge and skills.
  • Persistent Mechanical Issues: Some mechanical problems are too complicated for a DIY fix. If you repeatedly deal with the same issue, hire an expert to identify and deal with the root cause.
  • Unusual Noises or Leaking During Operation: Strange and excessive noises or water leakage point toward a problem that requires expert handling. Do not attempt to fix your unit yourself, as it could worsen the damage or even cause accidents.

 

At BA Appliance Repair Service, we serve Cincinnati and the neighboring areas through efficient and expert washer repairs that restore your appliance’s health in no time. Our technicians know what Samsung washer error codes mean; we have the skills and tools to clear them and prevent them from recurring.

a close up of a Samsung washing machine

Save Time and Money With Expert Samsung Washer Repair

In summary, Samsung washer error codes may seem to stop you from doing your laundry, which can be frustrating, but they are actually not the problem. These codes are your appliance’s way of communicating the problem to you.

If the error code 4C shows up, check your water supply. If it is 5C, examine the drain filters. Regardless of the error code the panel shows, there is a solution for each, and you must take action immediately.

At BA Appliance Repair Service, we have the expertise and availability that homeowners can rely on. Our professional repair services cover various appliances, brands, and models, including Samsung washers. We understand the role of a functioning washer in a home and strive to help you save time and money through our services.

Whenever and wherever there are Samsung washer error codes to decipher, BA Appliance Repair Service will be there to assist you. Call (513) 233-8209 or schedule a service online!

Trusted by Your Neighbors: What Our Cincinnati Customers Say

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Erin Sienicki
July 30, 2026

We were assigned BA Appliance through our home warranty. They were quick to schedule an appointment. Matt came out and diagnosed the issue with our washer within minutes, ordered a new part and returned within the same day to fix the issue. Great service!

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Erin Cupito
July 29, 2026

My service technicians were extremely knowledgeable, professional & treated me with the upmost respect. They gave me a heads up on what time they would arrive which helped me plan my day. I would highly recommend them to anyone for service!

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Anna Horner
July 29, 2026

The guys did a great job repairing our dryer. Would recommend working with them!

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Telia Rodgers
July 29, 2026

BA Appliance is exceptionally seamless and reliable. Their technician, Elliot, demonstrated utmost professionalism while efficiently repairing my washing machine and cooktop, carefully diagnosing issues and explaining the repairs. I will continue to rely on this company for all my home appliance repairs.

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POTTER4THEWIN
July 27, 2026

The repairmen were very kind and friendly. They explained exactly what the problem was. They were fast and efficient

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Melissa Hawthorne
July 24, 2026

BA appliance was amazing, my technician was knowledgeable, very nice, and did a great job!! Highly recommend!! Thanks again Mr.B!!

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Katherine Blocher
July 22, 2026

Can't recommend BA Appliance Repair Service more! I worked with them through my home warranty company for a broken dryer and they were incredibly helpful, coming out multiple times, to try and find a solution. I would definitely work with them again if needed!

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Kim Taylor
July 20, 2026

Great job!!!

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The Halls
July 20, 2026

B.A. Appliance Repair did a fantastic job! The technicians arrived right on time, were professional, friendly, and had great attitudes. They communicated clearly, got straight to work, and had everything fixed quickly. The whole process was smooth from beginning to end. I couldn’t be happier with the service and would definitely recommend them to anyone needing appliance repair.

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Scout Zibbel
July 15, 2026

Elliott did a fantastic job repairing my washer. Understood the problems I was having and fixed it quickly and efficiently!

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Kelley Armbruster
July 15, 2026

Elliot is just amazing!! We have had him come out before and is always wonderful and so knowledgeable. He works hard to find best solution. He is such an Awesome person. The company is lucky to have him on their staff.

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rodney glaze
July 13, 2026

The guys were excellent they went above and beyond the call of duty

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michael
July 10, 2026

I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!

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Stephanie
July 10, 2026

Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.

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MEGAN ANDRES
July 10, 2026

Made a fast and quick repair on my washer! The man was nice and respectful and educated me on the issue and how he repaired it!

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Ericka J
July 9, 2026

Wonderful service! My dryer decided to make a funny noise so I called in for repair. They made the appointment with me and on the day of called 1/2 hour before they arrived (right on time) . The repairman was polite, friendly and very knowledgeable! He quickly started the repair, found the issue and fixed it. He also made sure to leave everything just as he found it, no mess or anything left behind. If you need appliance repair - I wholeheartedly suggest you call and make an appointment with them. You will not regret it - great prices and fast friendly service

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Karate King
July 8, 2026

Matt was very polite and informative while also being quick and efficient in the repair. Great work!

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John Parr
July 8, 2026

The guys came out the time they said they would. Fixed the issue quickly and my dryer no longer sounds like it’s screaming. I’d give ten stars if I could!!

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Eric Evenson
July 8, 2026

The guys arrived on time, wore shoe covers, took the dryer completely apart, found the issue and replaced the part, cleaned out all lint, lubricated all moving parts. They showed me the issue before they did the work, and showed me again when they were done. They were here one hour, and cleaned up the area. They were both very personable and knowledgeable, clear and concise explanation of what they did. They are both great representatives of your company. We highly recommend and will use BA Appliance Repair in the future.

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LeBrye Beckett
July 6, 2026

Matt did an outstanding job fixing my refrigerator! He was professional, knowledgeable, and took the time to diagnose the problem correctly. He explained everything clearly, completed the repair efficiently, and made sure everything was working properly before he left. It’s such a relief to have my refrigerator back up and running. I really appreciate his honesty, excellent customer service, and attention to detail. I would highly recommend BA Appliances Repair Service to anyone needing appliance repairs!

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Eric Stonecipher
July 4, 2026

The service was excellent. They were on time and had excellent communication from scheduling to the appointment. The technician was extremely knowledgeable, friendly, courteous, and very trustworthy. We will continue to use BA for all our appliance needs.

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haley whitelaw
July 2, 2026

Fixed everything in a beat. Couldn’t ask for better service, I was lucky to find these men!

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Lisa Sims
July 1, 2026

I had a great experience with BA Appliance! They were very professional, friendly, and kind from the moment they arrived. They quickly diagnosed the problem with my dryer and had it repaired in no time. They explained everything clearly and made sure the dryer was working perfectly before they left. It's hard to find honest and reliable service these days, and BA Appliance definitely exceeded my expectations. I truly appreciate their excellent customer service, quality work, and attention to detail. I would highly recommend BA Appliance to anyone who needs appliance repairs. Thank you for doing such an amazing job!

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Kerrin Smith
June 23, 2026

Super friendly and helpful. Always love having BA come out to work on appliances.

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Dawn Stratmoen
June 22, 2026

The gentleman that came to My home today was so very kind . Very efficient and knowledgeable. I am beyond impressed and I have my washer back! Ty!!!!

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Jennifer Streckfuss
June 19, 2026

The technicians were friendly and efficient.

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Stacey Naylor
June 18, 2026

Came to repair a belt in my dryer and they were on time, polite, and finished the job super fast! Very appreciative of their professionalism and efficiency!

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Littisha Bates
June 17, 2026

The guys were amazing!!!! They came and took care of the problem for the dryer. They weren't able to fix the fridge issue but they made sure I understood what the issue was. 10/10!

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Alex Matalon
June 17, 2026

Guys came in a timely manner and fixed my washer quickly! They were very nice guys who were very outgoing. Would call them again 100%!

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Laquita Cox
June 17, 2026

very thorough and explained what he was doing though out the process.

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Erin Schnurstein
June 15, 2026

Timely and very quick service. Repaired the problem in less than an hour and explained the warranty very clearly. Personable service we will use again if needed.

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Paige Phillips
June 12, 2026

Very easy to schedule and very kind staff. Repairman was thorough and helpful! Definitely would recommend!

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Rob Blume
June 12, 2026

We had BA Appliance out to look at a freezer/fridge issue. The tech went above trying to figure out what was happening. He even helped with a leaking water inlet. He was unable to fix as it ended up being a Freon issue, but he was courteous and spent the time researching the problem

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Terri De Luca
June 11, 2026

We had an issue with our refrigerator or not cooling well. Elliot and Terry came out and discovered it was the gasket which the bottom portion was missing and also we didn't have it on the right settings. Elliott was super knowledgeable and both he and Terry were very nice! We are very happy with the outcome and they will be back on Monday to install our refrigerator gasket.

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he did a fabulous job, he already had an idea of what the problem was, fixed and we're back in business

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Manika Davis
June 2, 2026

I received excellent service from the technicians

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Rosemarie Leite
June 2, 2026

Great service: knowledgeable, on time, came prepared with parts, communicative and fixed the issue promptly! I highly recommend this company!

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I had 2 guys come fix my dryer today! They were super courteous and went out of their way to go get a part and come back and fix it quickly!!!

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Mike Fehr
May 27, 2026

Very nice. He was on time. He explain everything he did.

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Hannah Jefferson
May 21, 2026

This company was dispatched by my home warranty for my oven in my new house and they did a fantastic job! Great communication and the issue was fixed in less than 20 min! Will keep them in mind for the future if I will ever need them

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Eleni Ferraro
May 21, 2026

Very knowledgeable and very efficient with getting the repair done in a timely manner. Had all the necessary parts with him! Thank you!!

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Lisa Wiles
May 20, 2026

Very professional and friendly. Fixed my dryer very well. So happy!

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Kamryn Lewis
May 20, 2026

Guys did a great job! They got here timely and were very friendly and efficient. Would happily use their company again!!

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Ashley Johnson
May 20, 2026

Matt was amazing! Super friendly, came in fixed my dryer with no problems. Thank you Matt!

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Guys came out and did a fabulous job with our repair! Very kind and they were quick and efficient!

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Dawna Robart
May 13, 2026

We were so pleased with the quick and expert service! Would highly recommend and will be calling again for future repairs.

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Myles Umphress
May 12, 2026

Matt was great! Quick and Friendly service.

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Amanda Kate
May 11, 2026

Great experience. Communication was amazing. The time frame quoted was on point. The part was ordered and installed in a timely manner. Matt the technician was helpful, professional, friendly. He took the time to explain everything.

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Gary G
May 9, 2026

Warranty repair my washer’s lid brackets. The guys did a great job and took the time to explain why the part failed.

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Tara Ann Johnson
May 8, 2026

Elliott was our tech. He was amazing and very informative! I would recommend them to anyone. Thanks!

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Tom Wolfram
May 7, 2026

Guys; Knowledgeable & explained everything both in detail & simplified terms. Good experience.

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Bobby Walker
May 6, 2026

The guys were absolutely fantastic! The service was professional on time, very friendly.

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karen schwartz
May 6, 2026

Wonderful service! Communication was great as to when they would arrive, once they determined the issue the men gave us very good explanation of why and how to fix it. Repair done quickly and my issues with my dryer are gone! Highly recommend BA appliance repair!!

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larry nelson
May 6, 2026

I had the guys from BA Appliance Repair come out and work on my dryer. They done a great job and I was extremely happy with the service! - Larry N.

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Debbi Bose
May 6, 2026

My technician was friendly and very knowledgeable. He found the problem with my washer quickly and completed the job to my satisfaction. If I need appliance repair in the future I’ll be calling BA Appliance Repair!

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Anthony Johnson
May 6, 2026

The guys showed up and did a magnificent job with the dryer repair. They thoroughly explained the nature of the issue and how they would fix the issue. I truly appreciate their exceptional customer service and knowledge of dryer repair services. Thanks again

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From Rhonda Miller wonderful and great job performance

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Sarah Zawaly
May 5, 2026

Great service!

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Denise White
April 29, 2026

BA Appliance Repair is terrific. The technician came to repair our washer. They got the model number ahead of time and he brought the parts he might need with him - so no delays. The washer is now working great and the technician was very pleasant. Great company!

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addyson kuntz
April 29, 2026

I had a great experience! They came out to fix my dryer very fast! and had it working again in no time. The technicians were extremely nice, professional, and explained everything clearly. It’s such a relief when something gets fixed quickly and stress-free. I would definitely recommend them to anyone thank you!

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Carla Carr
April 28, 2026

BA appliance service is out of this world. So helpful and knowledgeable glad they are part of our home warranty service team.

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Blaire a
April 27, 2026

J was great! Quick and easy repair- clear explanation. Greatly appreciated and highly recommended

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Fred
April 25, 2026

Very good service, fixed the dryer in one day. They went out, got the parts, back within two hours for same day repair. Very pleased and like new. No up-selling, showed me the two parts that were broken and BAM, fixed quickly.

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Jennifer Bauer
April 24, 2026

Mr M was out to repair my Samsung washer and did an excellent job. He was knowledgeable, professional and kind. I would 100 % recommend him !!

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Ken Peyton
April 23, 2026

Matt was great, and clear in what was needed. He helped get my dishwasher back up and running quickly after a leak in the lines underneath. Thankful for his diligence in finding the actual problem and not just writing it off as broken!

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