BA Appliance Repair Service | #1 Appliance Repair in Cincinnati

Need Your Appliance Repaired? Call Us Today at (513) 233-8209

Samsung Washer Error Codes: What They Mean and How To Fix Them

October 7, 2024
Deciding-To-Repair-or-Replace

Common Samsung Washer Problems and Error Codes

Samsung washers stand out for their innovative technology and efficient performance. However, like any sophisticated appliance, these washers occasionally experience issues that leave you staring at error codes in confusion. If you wait to figure out and fix the problem, it can disrupt your laundry routine and lead to further damage. When Samsung washer error codes affect your Cincinnati household, trust BA Appliance Repair Service for washer repair.

Common Samsung Washer Error Codes and Their Meanings

Generally, error codes are a combination of letters and numbers that represent specific problems in appliances. These codes tell you that something is wrong with a component of your machine, and you need to take action so it can work properly again. If you have a Samsung washer that has been serving you well but suddenly refuses to work, you may find the following common Samsung washer error codes on its panel:

  • 4C: This error code means there is a water supply issue, and your unit is not getting enough water for a cycle.
  • 5C: Your washer has drainage problems that may result from a faulty drain pump or foreign objects in it.
  • UB: An unbalanced load detection error means there is a problem with the load distribution in your washer.
  • dC: A unit cannot start or continue a cycle if its door is not firmly closed.
  • LC: Any water leakage in your washer will show this error code.
  • 3E: Some models display this code to indicate a voltage error, while on other models it means a motor failure.

How To Fix Samsung Washer Error Code 4C

Among the many Samsung washer error codes, 4C is one of the most common and easiest to clear. Your washer needs an adequate water supply to do its job, so when it falls short, focus on the water hose and check for kinks, blockages, or tears. Straighten any bends you find, clean out debris, or replace the hose if necessary.

You may also want to confirm whether you have fully turned on the water supply. If the error code remains after you have ruled out these possible causes, reach out to BA Appliance Repair Service for professional help.

How To Fix Samsung Washer Error Code 5C

Drainage is another crucial aspect of a washer, and error code 5C indicates it is faulty. Without proper draining, your washer will not complete its cycles, and water will remain in the drum. To address this issue, turn to your unit’s drain filter.

If you find any foreign materials or obstructions, remove them. If it is clear or the error code persists after cleaning, the culprit could be something you cannot handle alone. Schedule an expert service with BA Appliance Repair Service.

How To Fix Samsung Washer Error Code UB

The unbalanced load code can point to several failures. The easiest to check would be to make sure the unit is level and the feet are all making good contact with the floor. You should be able to press on each corner without the unit rocking or moving. This error code can also be caused if the dampers or shocks are worn. This can be tested by seeing if the tub inside feels loose or if it is tilting to one side. A third culprit would be the transmission or bearing. If this has failed, in addition to throwing a code, the washer will be extraordinarily loud when running (like a jet engine). This is not a repair we would recommend unless you are very mechanically inclined. 

How To Fix Samsung Washer Error Code dC

This error will indicate a problem with the connection of the door to the appliance. Make sure the lid or door is making proper contact and aligned properly. If this is the case, the issue most likely lies with the lid / door lock and latch assembly. Although rare, it could also indicate a failure with the electronic control board not receiving power from the door latch. 

How To Fix Samsung Washer Error Code LC

Error codes that point to leaking can indicate a number of issues. The easiest to check would be to ensure proper drainage. If draining into a utility sink, be sure it is not clogged, likewise if draining into a wall port. It could also indicate an issue with the drain pump or seals. The best way to approach this is to identify visible leaks and attempt to find the source to narrow down the culprit.

When To Call a Professional for Samsung Washer Repairs

Samsung washer error codes are not meant to make you panic; they just want to help you address the problem as soon as possible. While you can do basic repairs yourself, you must also know when to contact a certified repair technician.

  • Frequent Error Codes After Troubleshooting: Error codes should disappear, and your unit should function as usual after you have fixed the problem. If the basic troubleshooting steps do not resolve anything, the issue may be beyond your knowledge and skills.
  • Persistent Mechanical Issues: Some mechanical problems are too complicated for a DIY fix. If you repeatedly deal with the same issue, hire an expert to identify and deal with the root cause.
  • Unusual Noises or Leaking During Operation: Strange and excessive noises or water leakage point toward a problem that requires expert handling. Do not attempt to fix your unit yourself, as it could worsen the damage or even cause accidents.

 

At BA Appliance Repair Service, we serve Cincinnati and the neighboring areas through efficient and expert washer repairs that restore your appliance’s health in no time. Our technicians know what Samsung washer error codes mean; we have the skills and tools to clear them and prevent them from recurring.

a close up of a Samsung washing machine

Save Time and Money With Expert Samsung Washer Repair

In summary, Samsung washer error codes may seem to stop you from doing your laundry, which can be frustrating, but they are actually not the problem. These codes are your appliance’s way of communicating the problem to you.

If the error code 4C shows up, check your water supply. If it is 5C, examine the drain filters. Regardless of the error code the panel shows, there is a solution for each, and you must take action immediately.

At BA Appliance Repair Service, we have the expertise and availability that homeowners can rely on. Our professional repair services cover various appliances, brands, and models, including Samsung washers. We understand the role of a functioning washer in a home and strive to help you save time and money through our services.

Whenever and wherever there are Samsung washer error codes to decipher, BA Appliance Repair Service will be there to assist you. Call (513) 233-8209 or schedule a service online!

Trusted by Your Neighbors: What Our Cincinnati Customers Say

5.0
Based on 1,957 Reviews
google
Gary G
May 9, 2026

Warranty repair my washer’s lid brackets. The guys did a great job and took the time to explain why the part failed.

google
Tara Ann Johnson
May 8, 2026

Elliott was our tech. He was amazing and very informative! I would recommend them to anyone. Thanks!

google
Tom Wolfram
May 7, 2026

Guys; Knowledgeable & explained everything both in detail & simplified terms. Good experience.

google
Bobby Walker
May 6, 2026

The guys were absolutely fantastic! The service was professional on time, very friendly.

google
karen schwartz
May 6, 2026

Wonderful service! Communication was great as to when they would arrive, once they determined the issue the men gave us very good explanation of why and how to fix it. Repair done quickly and my issues with my dryer are gone! Highly recommend BA appliance repair!!

google
larry nelson
May 6, 2026

I had the guys from BA Appliance Repair come out and work on my dryer. They done a great job and I was extremely happy with the service! - Larry N.

google
Debbi Bose
May 6, 2026

My technician was friendly and very knowledgeable. He found the problem with my washer quickly and completed the job to my satisfaction. If I need appliance repair in the future I’ll be calling BA Appliance Repair!

google
Anthony Johnson
May 6, 2026

The guys showed up and did a magnificent job with the dryer repair. They thoroughly explained the nature of the issue and how they would fix the issue. I truly appreciate their exceptional customer service and knowledge of dryer repair services. Thanks again

google

From Rhonda Miller wonderful and great job performance

google
Sarah Zawaly
May 5, 2026

Great service!

google
Denise White
April 29, 2026

BA Appliance Repair is terrific. The technician came to repair our washer. They got the model number ahead of time and he brought the parts he might need with him - so no delays. The washer is now working great and the technician was very pleasant. Great company!

google
addyson kuntz
April 29, 2026

I had a great experience! They came out to fix my dryer very fast! and had it working again in no time. The technicians were extremely nice, professional, and explained everything clearly. It’s such a relief when something gets fixed quickly and stress-free. I would definitely recommend them to anyone thank you!

google
Carla Carr
April 28, 2026

BA appliance service is out of this world. So helpful and knowledgeable glad they are part of our home warranty service team.

google
Blaire a
April 27, 2026

J was great! Quick and easy repair- clear explanation. Greatly appreciated and highly recommended

google
Fred
April 25, 2026

Very good service, fixed the dryer in one day. They went out, got the parts, back within two hours for same day repair. Very pleased and like new. No up-selling, showed me the two parts that were broken and BAM, fixed quickly.

google
Jennifer Bauer
April 24, 2026

Mr M was out to repair my Samsung washer and did an excellent job. He was knowledgeable, professional and kind. I would 100 % recommend him !!

google
Ken Peyton
April 23, 2026

Matt was great, and clear in what was needed. He helped get my dishwasher back up and running quickly after a leak in the lines underneath. Thankful for his diligence in finding the actual problem and not just writing it off as broken!

google
Ron C
April 23, 2026

Professional, friendly and knowledgeable Co. Matt is top notch! I would definitely recommend their services!

google
Ron Reynolds
April 23, 2026

Matt was very kind and easy to work with. Did a fantastic job fixing my GE frontloader... highly recommended!!

google
Manika Maheshwary
April 23, 2026

I have Mr. E from BA ARS came to service my 2+ yr old LG Electric stove. The whole experience working with them from lodging a service request, to getting all parts shipped to our house, scheduling and finally the actual repair was a breeze. Excellent communication every step of the way. Mr. E arrived on time on the day of repair, very courteous and had everything to do the repair. Analyze quickly and finished the repair answering all my questions. I highly recommend them.

google
Danielle Parde
April 22, 2026

Friendly, fast, and so helpful!

google
Sanaa
April 21, 2026

Elliott and Jerry were so quick and they did a great job

google
Nick N
April 21, 2026

John showed up on time, diagnosed the problem fast, and had the part on hand. Didn’t try to upsell me on anything I didn’t need. Fair price, clean work. Will definitely call again for any appliance issues.

google
Brandon Wayman
April 21, 2026

Bill from BA Appliance Repair did an excellent job fixing our dishwasher. He was punctual, professional, and clearly knew what he was doing. He quickly diagnosed the issue, explained everything in a way that was easy to understand, and had it running like new in no time. It’s hard to find reliable service like this anymore. I highly recommend Bill and the team.

google
Jill Nelson
April 20, 2026

Came out and was very nice and professional. Fixed my ice maker in a timely manner. Contact was good with the company about updates on when they would arrive also.

google
Tanner Supe
April 17, 2026

Matt did a quick and amazing job. Super nice and helpful. Didn’t mind that our cat bothered him the whole time.

google
Rick Emerson
April 16, 2026

John and Jerry were the best came in went straight to work they were very professional , they got my dishwasher up and running i would recommend them to anyone needing repairs will use again thank you

google
haleyvdm
April 16, 2026

Professional, timely. Fixed washer motor on dishwasher and replaced missing screws they noticed.

google
Wesley Bartel
April 15, 2026

Matt was a gem and even came back same day to finish the service.

google
Carrie Hughes
April 15, 2026

Jerry was excellent! He had my dryer up and running quickly! He was very nice and would definitely use him again for appliance repairs!!

google
Hannah Clark
April 14, 2026

John and Jerry came out to fix our dryer and were in and out in 30 minutes for a reasonable price.

google
Connor Fahrnbach
April 14, 2026

Jerry and John did a great job fixing our dryer!

google
Amanda Valines
April 10, 2026

Had an issue with our dryer. John and Jerry came out from BA Appliance and was able to diagnose it quickly and professionally. I appreciate them for being kind and getting me back to my washing!

google
Tyler Wade
April 10, 2026

John and Jerry did great! They did an amazing job replacing our stove top and back right burner switch!

google
Mikayla Nutting
April 9, 2026

Our tech Matt was super kind and helpful! He was very friendly & came in with a smile and fixed our dryer in a timely manner! He explained what was wrong with it & was very thorough.

google
Laquita Cox
April 8, 2026

Matt was very thorough and explained what he was doing though out the process.

google
Vincent Rey
April 8, 2026

John and Jerry were efficient. They communicated well with us.

google
Debbie ponzer
April 8, 2026

Jerry and John were very helpful and personable

google

John and Jerry were our repairmen and did a great job. Super quick and easy to work with.

google
Susan Sauter
April 7, 2026

Professional and knowledgeable service providers. They quickly diagnosed the problem, and they had the part available to fix it right away. Price was reasonable for the repair. Highly recommend!

google
Libby Waeber
April 7, 2026

John and Kerry were so helpful and informative. They got my dryer fixed very quickly and were a pleasure to work with.

google
Patrick Williams
April 7, 2026

Great service! Jerry and John were very nice and got right to the job. They diagnosed the problem and replaced the ignition switch for our gas range. Highly recomend!

google
Lowanda Wright
April 6, 2026

John and Jerry were very personable and knowledgeable. They were very efficient and patient! Two nice gentlemen! American Home Shield got a perfect team!

google
Hanna Janovic
April 6, 2026

Matt was so kind & helpful when fixing my dishwasher! He answered all my questions & went above and beyond in making sure everything was running smoothly before he left. Thank you!!!

google
Matt Sampson
April 3, 2026

Great and prompt service.

google
Kay Bolden
April 3, 2026

John and Jerry provided excellent service.

google
Darren Dall
April 1, 2026

Updated : New callout, same amazing service - 4-1-2026 : Fast , professional and friendly service !! Great company to give your trusted business to

google
Katie Martin
April 1, 2026

John and Jerry were great. Very friendly and quick to fix our dryer!

google
Dew W
March 27, 2026

Excellent customer service and great communication throughout the entire process of my warranty claim. Matt was personable, professional, and very thorough at his job. If ever I need other repairs for my appliances, this company is at the top of my call list.

google
Bc Hoo10
March 26, 2026

I recently reached out to BA Appliance Repair Services when my refrigerator stopped cooling properly. I wasn’t sure what the issue was, but they responded to my service request in less than 24 hours and quickly got me scheduled for an appointment. Elliot was the technician who came out, and I can’t say enough good things about the experience. He was friendly, professional, and clearly very knowledgeable. He diagnosed the issue, ordered the necessary part, and came back to complete the repair. What I really appreciated was how thoroughly he explained what went wrong and what I should keep an eye on moving forward. The communication throughout the process was excellent, and I appreciated how efficient and tech-savvy the company was. Overall, it was a smooth and stress-free experience. I would definitely recommend BA Appliance Repair Services to others. Elliot was outstanding from start to finish—truly a great technician, and it shows.👌😀

google
Fran Trascritti
March 26, 2026

We have had BA Appliance Repair on several occasions to fix various appliances in our home, so my wife and I are very familiar with them. First, their techs are top notch, professional, and all around good guys. They are dedicated and thorough. Matt has been nothing but superb in his ability to diagnose and fix the issue with the appliance. Whether it was a refrigerator, a dishwasher, cooktop, or something else, he has been nothing less than awesome, every single time. We've had them for all of these. Second, their communication and support is equally excellent. The scheduler calls within a day and sets the time, and we know before the tech comes that he is on his way. Can't ask for better than that. If you're looking for a solid, professional company to take care of your needs, look no further. They're friendly, considerate, and very knowledgeable. I can't recommend them highly enough!

google
Jennifer
March 25, 2026

Bill was absolutely wonderful! He was honest, helpful, and didn’t make me feel like he was trying to sell me more than I needed. He was kind and knowledgeable- I would definitely to family and friends!

google
Adam Cool
March 25, 2026

John and Jerry were knowledgeable, efficient, and friendly. I will definitely be calling them next time I have an appliance issue.

google
Kelly B
March 24, 2026

Jerry and John of BA Appliance Repair is prompt, professional and priced right. Gave me good suggestions. Excellent Job!

google
Candy Smith
March 19, 2026

We have used this company a few times and have been very impressed

google
Candy
March 19, 2026

Ellliot was great ! Super nice and great to work with ! He was able to fix the problem quickly and explain what was going on along the way. I highly recommend

google
Ernest Adjei
March 19, 2026

Matt was fast and good at repairs

google
Connor Knox
March 19, 2026

Matt was fantastic, got our issue sorted out quickly

google
Gregory Rasp
March 19, 2026

BA appliance did an incredible job. Very friendly on the phone. John was friendly, prompt, and helpful. Gave me great advice for dishwasher maintenance and provided a clear honest opinion about the condition of my dishwasher. I will definitely return to BA for my appliance needs in the future.

google
Amy Hill
March 18, 2026

Matt was the nicest tech I've ever had come to my house for repairs. On time. Super professional. Oven was fixed in no time. HIGHLY recommend this place!

google

Very friendly technicians, very clean and courteous, quick to diagnose and resolve the issue. I didn’t realize they also included a warranty on parts and labor, which is very nice. They also made sure to keep the price at what they estimated me, which was really appreciated that they went over the receipt to review everything. If I have another appliance issue I will definitely call again.

google
Kayla Bourgeois
March 16, 2026

Bill was absolutely fantastic! He was thorough, efficient, and friendly. I will be using BA again in the future for any other appliance needs!

google
Tim Hastings
March 13, 2026

Excellent service! Elliott was fantastic and got us back up and running in no time at all! Will definitely call BA and request Elliott again if the need arises!

google
Otto Clorthol
March 12, 2026

Elliot is great to work with. Very knowledgeable and always explains everything to me in understandable terms. Trustworthy and efficient. Would highly recommend.

google
Dickson Flores
March 12, 2026

Ellie did an awesome job! Pleased with the service. Thank you very much.

google
Scott Taylor
March 12, 2026

Good guys, arrived early, came with the parts that were needed. In and out in 30 minutes.

google
Matt Schonland
March 11, 2026

Bill was amazing! Very knowledgeable and friendly! Highly recommend him and the company! Very satisfied

google
Jemannie Luong
March 10, 2026

Matt was super courteous and communicative. He let me know exactly when I could expect him at my house and went above and beyond to ensure my dryer was promptly fixed. Thank you!

google
Tyler Benton
March 10, 2026

Matt took time out of his busy schedule to squeeze us in and get everything fixed ASAP. Great guy and great company.

google
Niti KT
March 9, 2026

John and Jerry, were at my place to repair our dryer.. very good technicians and cool guys.. very seasoned electricians.. highly recommend them..

google
Steve Maley
March 6, 2026

John did a great job. They were out early and went above & beyond.

google
Ekaterina Helton
March 6, 2026

I had Matt come out to fix the dishwasher. He was very flexible with me and even moved things around to accommodate my request to come earlier. Fixed the issue right away, and was very friendly. Thank you!

google
Marco Granados
March 5, 2026

Elliot was fantastic!

google
Santoia Akins
March 5, 2026

The repair was simple and the service was exceptional, and the two gentlemen that came to Service my dryer were very friendly. Definitely would recommend them, and I most definitely will be saving their information for future repairs

google
shirley hayes
March 4, 2026

Mr.Elliot was polite and very professional and helpful, wish there were more young worker like him.

google
Jessica Raisor
March 4, 2026

Quick and fast service! They were amazing and truly went the extra mile to make sure my dryer was not only fixed, but also cleaned and properly leveed. 10/10 — I highly recommend them!

google
Andy Lenihan
March 4, 2026

Bill did a fantastic job on our dishwasher repair. He’s a real pro. Thanks! We had Bill back for a repair on our oven. He gave full transparency and provided lots of great info. Would definitely have him back again for any of our appliances. Thanks again!

google
Nicholas
March 4, 2026

BA Appliance Repair fixed my water dispenser on my refrigerator. Matt the technician who came to service my appliance was very knowledgeable and great to deal with. Highly recommend this company.

google
Stephanie Davis
February 26, 2026

BA Appliance Repair did a great job on my faulty dryer. Matt was prompt, courteous and knew exactly what was needed. I liked that he came to my door with shoe covers and didn’t hesitate to put them on before walking through the house.

google
Stephanie Lichtenberg
February 26, 2026

Fast and attentive service from Elliott. Very impressed with the overall service and time spent explaining everything.

google
Amy Mihin
February 25, 2026

Awesome service, dynamic and respectful team, awesome with dogs! Knowledgeable and FAST!

google
Russell Mims
February 25, 2026

Excellent attitude, informative, prompt, courteous, etc. I'll be calling them again next time.

google
Vicki Manning
February 24, 2026

Bill was my Appliance Serviceman, he was on time and introduced himself before entering my home. Fixed the issue in a very timely manner. He was very happy and friendly and had great communication skills. I was never so happy to do laundry again. He has been out twice fixing a washing machine and then a refrigerator for me. I’ve been using him over the years and he’s still servicing my appliances, I highly recommend Bill for ALL your appliance repairs! So refreshing to have someone care to get the job done quickly and efficiently! Edgewood Homeowner

google
cris
February 20, 2026

John got the job done quick and easy. Great customer service.

google
Daniel Sweeten
February 19, 2026

John is a great guy. Had all the parts needed and got the dryer fixed fast.

google
Devina Manek
February 19, 2026

Everything with BA was fantastic from start to finish! I originally called in for what I thought would be a simple washer part replacement. Kim was very communicative and flexible in getting me on the schedule at a time where I could be home, and John was extremely patient in fixing the washer. It turned out to be more of an intensive repair than I originally assumed, but John was determined to get it fixed, and he did! Everyone on the team was great to interact with, and I’m grateful that John was able to get it done quickly and efficiently. I will be using BA for all my future appliance repair needs!

Don't Let a Broken Appliance Ruin Your Week

Every hour you wait is another hour of inconvenience, stress, and wasted time. Your laundry is piling up. Your food is spoiling. Your kitchen is out of commission. Our Cincinnati appliance repair service can fix that fast.

Ways to Schedule Your Appliance Repair in Cincinnati, OH

Having a bad day? Let's fix that.