Kenmore Appliance Repair

We've used BA Appliance in the past and they've always been able to help. This time they came to repair our ice maker. Elliot, our technician, was courteous and professional and get the job done very quickly. Thank you!

Matt was great and explained things in a way I can understand

Elliott was exceptional. He was punctual, highly knowledgeable, and exceeded expectations. I would highly recommend.

Matt was great to work with and fixed the issues with no problem.

Great service, will use them again for my Samsung appliances

Bill was very nice and explained in detail every step. Bgreat service

Excellent service from Bill, multiple service call visits from back ordered parts and other broken items, he's "our, I know a guy" always pleasant and efficient. Highly recommended.

Matt was great. Very friendly and knowledgeable.

Great service, showed up within 24 hrs and explained how to fix it. John did an awesome job and resolved the issue within 30 minutes.

Came highly recommended and they didn’t disappoint! John was great. Very friendly, very thorough, and explained everything clearly. I will certainly recommend you anyone I know who needs a service repair!

John was very professional, friendly and explained everything about the service he provided very clearly. Great service.

Bill was excellent! Highly recommend. Will return for future needs.

Can’t say enough about Bill! Quick, efficient, explains everything in detail! Would recommend him to everyone! Thank you Bill, for always giving up such great service!!

BA Appliance Repair Service is the ONLY way to go! Professional, kind, and beyond helpful. They had us scheduled in minutes. John was awesome!!! He reached out the day prior to service and had everything ready to go. Our fridge/icemaker work better now than when it was brand new. PLEASE...no need to look beyond BA, they can do it! Will never call anyone else! THANK YOU!!!

John was incredible. He fixed my problem quickly and educated me on everything. He was extremely personable and I will call him for other services in the future.

Great job Bill

Matt was our technician and was fantastic! He was on time, efficient, explained the issue, and made sure to thoroughly clean up before leaving. 100% would go to this company again in the future!

John was an excellent repairman. Friendly and professional. The company was great at communicating. Would recommend for any appliance repair.

Elliott was polite and very helpful. His communication was great and he arrived on time. My oven was fixed quickly and I will use BA’s services again.

BA Appliance did a great job repairing our refrigerator. When I called, the woman I spoke to gave me repair time options to fit my schedule. On day of repair, I was given a 30 minute call to let me know that they were on the way to my house. Bill came and diagnosed the problem quickly. He gave us an itemized cost of parts, labor, & service fee before beginning the repairs. He moved the refrigerator carefully over our tile floor, worked quickly, and even took a few minutes to show me how to access & clean the coils. He was pleasant, easy to deal with, and cleaned the work area before leaving. When I need future appliance repairs, I would use BA Appliance Repairs and would even request Bill, if possible.

Matt was on time cleaned up when he was done. Everything is working 💪

Bill was so nice, very professional, and quick!!

Bill was very professional and quick!!!

Thank you so much, Elliott. Oh my gosh I’m so excited to have my dryer back working thank you so much small things like this I enjoy thank you thank you thank you thank you so helpful I am glad that you did it and was soo fast at it

Bill was prompt and professional. Service was as quick and clean. Highly recommended.

Honest, great working with Bill.

John was quick, friendly and fixed our oven!

Bill is great 😌

Highly recommend BA Appliance and our technician, Elliott. Prompt service, expert repair and fantastic communication. Will call them for all future needs.

John has been very helpful more than once - first with our stove and more recently with our dryer.

Great experience! Matt showed up on time, was super professional and kind, and explained everything clearly. He ordered the needed part and came back quickly to finish the repair. Fast, reliable service. Highly recommend!

Bill did a great job fixing our oven. He was knowledgeable, easy to communicate with, and it was fixed within the hour, allowing me to get back to work. Thank you so much!

Got me back up and running in a short time.

John with BA Appliance was very professional and knowledgeable and repaired our 20 year old dryer quickly and fixed it like new!

Matt was great, so happy I have a working dishwasher now!!

John did a wonderful job! Thank you!

John and Dean did a great job and were both so personable. They explained to me exactly what the problem was with my washer. They ran an entire cycle to ensure my leak was addressed. I would very much recommend this company.

Bill was so great! He went above and beyond! What a great serviceman! 👍

Matt was prompt and efficient. He assessed the issue and was able to fixe it in a timely manner.

John came out bright and early, identified the problem, had the parts on hand, and the whole thing took less than an hour. Great local company!

John was very professional & helped us. Would absolutely recommend BA for everything appliance related repairs.

JOHN, DID A GREAT JOB! HIGHLY Recommended B&A

Matt did an amazing job! He was on time and super informative. The repair was done right away, fixing it in under an hour. He even checked to make sure there was no gas leaking. Very good work! I’d definitely recommend this company and use them again if I ever need anything.

I’ve had these guys out to work on several appliances over the years, but most recently John came out to help me with a smoking oven. They’re always professional, personable, and super knowledgeable. Highly recommended!

Bill was amazing and I would recommend him to anyone! he explained everything that was going on very well and was such a nice person to be around!

Bill came through and diagnosed a washer machine issue and gave us multiple solutions on the route we can go based on time and cost!

Excellent quality work, fast and reliable!

Bill was amazing! Very friendly, professional and kind. He was also very knowledgeable and knew exactly what was needed.

Technician (Elliot) was very knowledgeable and was able to confirm the part that needed replacing. The tech was also customer friendly and I would request for him to do any future repairs.

Bill with BA Appliance Repair was great. Very honest, and gave great advice! I would suggest him/BA Appliance!

John was great! Service was wonderful and very helpful. This guy deserves a raise!!

Bill did a great job!

We have been using BA Appliance Repair Service for our household repairs for some time, and I am entirely satisfied with their work. The staff is consistently professional, polite, and reliable, making them a company I trust and highly recommend.Three days ago, one of their technicians, Elliott, came to our house to fix a laundry washing machine and provided an excellent service. He quickly identified and fixed the issue with our washer, and the machine is now working perfectly. He was knowledgeable, polite, and clearly experienced. I especially appreciated that he took the time to explain the problem and show me several useful features of the washer I hadn’t known about. Excellent service all around.

Wonderful service! Our Repair technician Bill, called ahead to alert us he was on his way, arrived on time and and was finished quickly! He was very friendly and courteous. He took time to explain the repair and got everything working for us! Thank you!

Matt was awesome, got my dryer running perfect in no time!!

Excellent service!

John was amazing! Dryer fixed.

Fixed my ice maker in one visit. We use BA Appliance for 16 residential properties and Bill is always easy to work with. Great communication, comes prepared, and knowledgeable. We use BA Appliance via home warranties but we would still choose them without a warranty.

I had a great experience with BA Appliance Repair! Very friendly and knowledgeable. Highly recommend.

Unfortunately we've had the bad luck of a dishwasher and fridge having issues within 6 months of each other. Fortunately though my man Bill from BA was assigned the case both times and had the issues resolved as soon as possible. Highly recommend this company and kudos to Bill for his customer service.

Service was beyond expectations! Was extremely professional, courteous and fast!

John was right on time, he diagnosed the issue with my dishwasher, and fixed the broken part. John thoroughly explained what had happened and how so i could prevent the same issue in the future. Fantastic guy and fantastic service!

BA Appliances of Cincinnati came through for me again with absolutely outstanding service! My dishwasher stopped working, and they had it diagnosed and fixed so quickly. I want to give a special shout-out to Elliott — he is consistently wonderful. He’s personable, professional, and you can tell he genuinely enjoys his work and cares about his customers. Having someone like him show up makes the whole experience easy and stress-free.Their service call team is also fantastic. Cheryl, Kim, and the rest of the call center staff are so kind, organized, and on top of everything. They communicate clearly, answer questions with patience, and truly make you feel taken care of from the moment you call in.I’ve used BA Appliances several times now, and every single experience has been five-star. Reliable, honest, affordable, and just truly good people. I highly recommend them to anyone who needs appliance repairs — you won’t find a better team in Cincinnati!

Bill Behr was fantastic and gave us great tips to extend the life of our dishwasher. Quick, friendly service!

Matt was very friendly and fixed my dishwasher that wasn’t draining. It was a quick and easy fix!

Matt was prompt superb and kind!

Matt was kind prompt very informative and good at his job and fast. Five Stars!!!

Best Service ever!!!! I always request my warranty company to send this comps to my home!!! Highly recommend

Elliot was very friendly and helpful. He fixed my stove and dishwasher in a timely manner and answered all my questions. Definitely recommend this company!

Great customer service well spoken answered all my question Ray is awesome and I’m a very happy customer

Bill was excellent. Prompt, took care of the issue, and gave great information. I would highly recommend him.

Head technician (Bill) was fully knowledgeable. He led his apprentice fully through all steps on how to correct. They are building a good culture. Bill is very personable and will make sure the job is done right. Would highly recommend.

Bill is a hero! Can’t thank him enough speak highly enough of the service from BA Appliane!

Highly recommend BA Appliance Repair. Technician arrived promptly and was very professional and friendly. Fixed a broken wire in the Whirlpool washing machine. A couple weeks later, the washer had the same problem. They promptly came back. A different wire had broken, they fixed that one and did not charge us for the second repair. They were more than fair and we will definitely use their services in the future.

Elliot and Joe are GREAT!!! They are kind, informative, respectful, engaging, and fast!!! GREAT service!! Ill DEFINITELY use BA Appliance Repair again!! Thanks Elliot amd Joe!!!

I highly recommend BA Appliance Repair Service! Bill (technician) was amazing! He was very courteous, caring, and professional. Thank you, Bill! for fixing my washer.

Service was great and they was fast, John was who did it

I use BA all the time. They are great to work with.

Bill is always amazing. They truly do a fantastic job