Kenmore Appliance Repair

Unfortunately we've had the bad luck of a dishwasher and fridge having issues within 6 months of each other. Fortunately though my man Bill from BA was assigned the case both times and had the issues resolved as soon as possible. Highly recommend this company and kudos to Bill for his customer service.

Service was beyond expectations! Was extremely professional, courteous and fast!

John was right on time, he diagnosed the issue with my dishwasher, and fixed the broken part. John thoroughly explained what had happened and how so i could prevent the same issue in the future. Fantastic guy and fantastic service!

BA Appliances of Cincinnati came through for me again with absolutely outstanding service! My dishwasher stopped working, and they had it diagnosed and fixed so quickly. I want to give a special shout-out to Elliott — he is consistently wonderful. He’s personable, professional, and you can tell he genuinely enjoys his work and cares about his customers. Having someone like him show up makes the whole experience easy and stress-free.Their service call team is also fantastic. Cheryl, Kim, and the rest of the call center staff are so kind, organized, and on top of everything. They communicate clearly, answer questions with patience, and truly make you feel taken care of from the moment you call in.I’ve used BA Appliances several times now, and every single experience has been five-star. Reliable, honest, affordable, and just truly good people. I highly recommend them to anyone who needs appliance repairs — you won’t find a better team in Cincinnati!

Bill Behr was fantastic and gave us great tips to extend the life of our dishwasher. Quick, friendly service!

Matt was very friendly and fixed my dishwasher that wasn’t draining. It was a quick and easy fix!

Matt was prompt superb and kind!

Matt was kind prompt very informative and good at his job and fast. Five Stars!!!

Best Service ever!!!! I always request my warranty company to send this comps to my home!!! Highly recommend

Elliot was very friendly and helpful. He fixed my stove and dishwasher in a timely manner and answered all my questions. Definitely recommend this company!

Great customer service well spoken answered all my question Ray is awesome and I’m a very happy customer

Bill was excellent. Prompt, took care of the issue, and gave great information. I would highly recommend him.

Head technician (Bill) was fully knowledgeable. He led his apprentice fully through all steps on how to correct. They are building a good culture. Bill is very personable and will make sure the job is done right. Would highly recommend.

Bill is a hero! Can’t thank him enough speak highly enough of the service from BA Appliane!

Highly recommend BA Appliance Repair. Technician arrived promptly and was very professional and friendly. Fixed a broken wire in the Whirlpool washing machine. A couple weeks later, the washer had the same problem. They promptly came back. A different wire had broken, they fixed that one and did not charge us for the second repair. They were more than fair and we will definitely use their services in the future.

Elliot and Joe are GREAT!!! They are kind, informative, respectful, engaging, and fast!!! GREAT service!! Ill DEFINITELY use BA Appliance Repair again!! Thanks Elliot amd Joe!!!

I highly recommend BA Appliance Repair Service! Bill (technician) was amazing! He was very courteous, caring, and professional. Thank you, Bill! for fixing my washer.

Service was great and they was fast, John was who did it

I use BA all the time. They are great to work with.

Bill is always amazing. They truly do a fantastic job

We have utilized BA's services for many years, and they never steer us wrong. They are honest about repairs, and have even let us know when appliances aren't worth repairing. They are efficient and clean - cannot recommend enough!

John Phillips did a great job diagnosing my gas cooktop issue, ordered a part and replaced a few days later. He worked with my schedule and I am now all set with a new wiring harness and all 5 burners working independently. Wore shoe covers, took care not to track in snow - 100% professional! Highly recommend.

Five stars! Everyone, from the person in the office scheduling my appointment to the technician, was polite and professional. They are my go to appliance repair professionals. They explain everything they are doing and also offer.a lot of good advice for maintaining my appliances going forward. Their rates are reasonable and they guarantee their work. Thank you, John, for your excellent service today.

Bill was fantastic!

John did a fantastic job fixing my oven. He was early and it was fixed within the hour. Thank you so much!

Great service , friendly people very efficient Joe , Elliott

We recently found ourselves in need of a repair service for our refrigerator after experiencing a power surge. Having never needed an appliance repair company before, I searched online and found BA Appliance to be both local and had great reviews. I could not have been more happy that we reached out to BA Appliance Repair Service. Our technician, Bill, arrived right on time and listened attentively as we explained the recent power surge and the issues which we were encountering with our refrigerator. Bill walked us through all of our options and there was no pressure or sales tactics involved. I would highly recommend and will be calling them again in the future I we have appliance repair needs.

Had an issue with the dryer, after being overloaded on accident. I made an appointment via their website. John came to my house and was very knowledgeable and friendly. He fixed the issue quickly and the pricing is reasonable. I have used this company multiple times, and this is the reason why. Great company and great technician. Thank you John!

John was very helpful and very knowledgeable. He explained not only the issue with the oven but also some of the things we should be aware of during everyday use. I will definitely call BA to come back and look at our dishwasher and will refer their services to our friends.

John was super helpful, very informative. Thank you!

The service guys knew exactly what they were doing and fixed my issue quickly.

The service was great Matt the technician was knowledgeable and fast with his work I recommend his Company & him to anyone that needs Appliance Repair

Matt was awesome! He diagnosed and fixed our dishwasher. He needed to get the part after diagnosing, but came back same day and got us working by the end of the day. He was courteous and pleasant.

Elliott was very pleasant, positive and professional. He told me what was wrong and what he'll do to fix the problems. He gave me an appointment and came back and fixed all three of my appliances. I really appreciate him and his good work. Thank Mr Elliott and the young man who was with you.

Had a great experience with Matt at BA Appliance Repair. He was on time, efficient, and provided helpful advice on a path-forward for my broken dishwasher. Would definitely use BA again!

Thank you Matt for all your help with fixing my dishwasher! I greatly appreciate your hard work and professionalism. I will definitely call again with any more appliance issues.

Matt was on time and professional

Joe did a great job replacing the cracked part on my range

I always use BA Appliance. They are fast friendly and affordable. Techs are very professional. I recommends them to friends, family and neighbors! John did an amazing job!

John was excellent 👍

Best service in town! I would recommend them to anyone - fast, friendly and knowledgeable. My service was through the home warranty, so I didn't pay the full price of the repair, but I would have been happy to with the experience I had. Thank you!

The repairmen were very friendly helpful and knowledgeable.

Very knowledgeable and so very very friendly. I would recommend Matt e very time.

Matt was great! He came out and fixed my refrigerator that was on the fritz. BA Appliances was sent by my home warranty company, and I’ll definitely be requesting them again if I have issues with any other appliances.

John was very helpful, polite, and knowledgeable. I’d highly recommend Appliance Repair to anyone needing work done, extremely professional and quick to get us taken care of.

Elliott did a fantastic job — was prepared, knowledgeable, and delightful. Can’t recommend enough

John is fantastic and has come out multiple times to fix our fridge and now our freezer. Highly recommend BA appliance.

Matt was awesome and fixed my washer in a timely manner!

Bill fixed all my appliance problems, highly recommend!

Bill was great

Joe and Elliott were wonderful! They fixed my dishwasher and took the time to explain and show me the problem. They also gave helpful tips for future use. Thank you both so much!

Very professional and knowledgeable! Fixed my dishwasher in a jiffy and gave excellent advice!! Highly recommend!!

Friendly knowledgeable and professional. Would recommend.

My service tech was Elliot and he was very informative about my Refrigerator and he was polite and considerate and his helper Joe was very nice as well, Elliot made me feel comfortable about his knowledge and he told me to reach out any time I have an issue, thank you Elliot, I really appreciate your time and effort and your knowledge and of course your patience and friendliness

Very professional crew. Informed me of why the refrigerator was not cooling and answered all of my questions.

Bill from BA Appliance Repair was amazing. Very professional and fixed my issue in no time. I highly recommend this company based on my experience with them. Their professionalism was greatly appreciated! Thanks so much.

The most caring appliance repair place I’ve found yet! I had John out to fix my oven and he went above and beyond to get my range working again. Lots of places would have gave up on my range but not John. He went the extra mile showing that he truly cares about his customers. The part was limited and hard to find but he was persistent and he got me backing cooking again on my limited edition range. The whole process went pretty fast even with it being a hard to find part. I will never call any other appliance repair company and I highly recommend John!

Great guys! And great work! Elliot and Joe

Another great experience with BA appliance. Matt was prompt, knowledgeable, and friendly! Thank you for getting our washing machine up and running again!

Bill was out and replaced a heater in our dryer today. Very knowledgeable and great service experience.

John,(technician) is simply the best! I love when a contractor is courteous, SMART & thoughtful not only about the repair, but about the care of my home overall! We’ve navigated a tricky issue with my Samsung ice maker & he’s been my go to guy the whole journey! He’s a realist & offered my options being very thorough & clear! Thanks BA Appliance & John for a job well done! 5 stars indeed!

He was so great and worked quickly. He knew exactly what to do and explained everything in a way for me to still understand. My mom couldn't believe he finished as fast as he did. I would definitely recommend him and the company to anyone looking for a technician to fix their dryer. This was through my home warranty.

Matt did a wonderful job repairing my electric stove. He was very pleasant and knowledgeable. I strongly recommend him BA Appliance Repair Service. Thanks again Sherry H.

Bill was great! Very accommodating to my crazy life!!

OMG!! Sam N was amazing!! We have had him come out before and what a genius! Always works hard to find best solution for reasonable cost. Amazing person great company! We won’t be using anyone else - EVER!Update: 10/1/25 Joe and Elliot were absolutely amazing!! Very professional did an excellent job explaining the situation to me and we're very pleasant and friendly!! Five stars all the way!

Did a wonderful job , very professional and quick

The repairmen were great. They were respectful , kind and explained to me what they were doing. I have a “no shoe” policy and offered them booties but they had their own. They showed respect for my home. Thank you Elliot and Joe.

Great service and very friendly!

Matt was awsome!!!! Would highly recommend

Had a service call on my GE washer. John was super knowledgeable and really helped point us in a good direction to getting it fixed/replaced. Left the decision up to us but really provided all the option!

Joe and Elliot were fabulous! They quickly knew what the problem was, ordered the parts and came back to fix the problems. Thanks!

Very good, prompt, communicates well

Great service, great communication! Went above & beyond to fix our issue! We are grateful we have found BA!

Matt was great when he serviced my dishwasher !

Excellent service from Elliot and Joe! They were professional and knowledgeable. They made the whole repair process smooth and stress-free

Joe and Elliott were the nicest guys ever! They were professional and very helpful!!