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Family-Owned Since 2006 · Next-Day Service

Appliance Repair in Downtown Cincinnati, Ohio.

Two questions come up on every call: what does it cost, and what's the warranty? Here are both answers.

BA Appliance Repair van fleet in Cincinnati

Family-Owned Appliance Repair for Downtown Cincinnati Homes.

When an appliance quits, most people want two facts before anything else: the price and the guarantee. We run service calls across Downtown Cincinnati, in condos, apartments and houses from the riverfront to Over-the-Rhine. We publish our service call price and our warranty so you have both answers before you pick up the phone.

BA Appliance Repair Service is a Cincinnati company, family owned since 2006. We send our own employees, not subcontractors. Your appointment is a morning or an afternoon block, and the technician calls or texts about 30 minutes before he arrives, which helps if he needs to be let into a building. He'll explain what failed and what the repair costs before starting. Refrigerator repair, washers, dryers, dishwashers, ovens and stove tops are all part of our downtown work.

The BA Appliance Repair front desk team in the Cincinnati office
Family owned since 2006
Cincinnati family business, two generations
$125 service call
$125, shown as its own line
About 80% fixed on the first visit
Return visit for a part: no charge
Factory authorized
Samsung, GE and Speed Queen factory approved
Cost and Warranty

The Two Questions Everyone Asks.

Nearly every caller asks the same two things, so here are the answers in plain numbers.

What does it cost?

The service call is $125. That pays for the technician to come out and diagnose the appliance. A built-in wall oven is $145, because it has to come out of the wall first.

Why isn't the service call waived?

We list the diagnostic and the labor as separate lines so you can see both. Some companies fold the visit into the labor price and call it waived. The total comes out about the same, and we'd rather show you the math.

What's the warranty?

Ninety days on the service and ninety days on the materials. It applies to every repair we make.

Why don't you quote the repair by phone?

The service call is the one price that never changes. The repair depends on the brand, the model and what actually failed, so you get that number on site, before any work starts.

Refrigerator Repair

Refrigerator Repair in Downtown Cincinnati.

A refrigerator repair is priced the same way as everything else: the service call, then an itemized quote. These are three we make often downtown, and the refrigerator repair page describes more.

No Ice

The ice maker is usually the failed part. When it isn't, we test the water valve and, on electronic refrigerators, the control board.

Frost Inside the Freezer

Heavy frost means air is getting past the door gasket, or the defrost drain is blocked. We check both.

Dark Control Panel

If the panel lights are completely off and nothing is running, the control board or user interface is the likely cause. That's normally a repair worth making.

The BA Difference

Why Choose Us.

The service call is the only price we publish, because it's the only one that doesn't change from job to job.

Local since 2006. Family owned and based in Cincinnati.
A published price. $125 for the service call, with labor and materials itemized on site.
Employees, not contractors. You'll know the name of the technician before he arrives.
A 90-day warranty. It covers the service and the materials.
Before You Call

Booking a Repair in a Downtown Building

A few details that make the visit easier for everyone.

Tell us about access

A door code, a concierge or a loading dock: whatever the technician needs to know to reach you.

Mention parking

If there's a spot or a garage he should use, say so when you book. Downtown, it can decide how long the visit takes.

Have the model number

It's on a tag inside the appliance, usually around the door opening. It lets us bring the likely part.

Our Process

How a Repair Goes.

A downtown visit goes like any other, with one extra phone call.

1
Book and mention the buildingBrand, model number, symptom, and anything about getting in.
2
Choose a blockMorning or afternoon. We'll tell you who's coming.
3
Answer his callHe'll call or text about 30 minutes ahead, so you can meet him or buzz him in.
4
Approve the quoteHe explains the fault and the cost of labor and materials.
5
DoneAbout 80% of repairs are finished on that visit. If a part is ordered, the return trip isn't billed.

What Our Customers Say

Customers all over Cincinnati have reviewed our work on Google. Here are some of their reviews. Read all of our reviews.

5.0
Based on 2,094 Reviews
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Gary C.
October 14, 2026

Alex was extremely helpful and provided great service. Communicated all that needed to be done very efficiently.

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Darwin S.
October 14, 2026

the guy came did a really great job and was very knowledgeable and friendly.

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Terri S.
October 14, 2026

Have had two appliances repaired in the last month and I can’t recommend these technicians highly enough… professional, brilliant, dependable, and kind. Truly appreciated the support given by the two techs that came out… the first fixed my clothes dryer which I love (Maytag Centennial) the same day? and then a week later when my washing machine stopped draining properly, the second came and diagnosed, went quickly to obtain correct parts and returned and fixed it successfully. I couldn’t be happier that I can keep my current appliances. The cost was about a third of a new appliance so I find that amazing. They work great again!

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Tookah R.
October 13, 2026

Did a great job and was very friendly!

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Jeremy B.
October 12, 2026

Both gentleman that came out to service my refrigerator were very professional and extremely knowledgeable. I felt as though they actually cared about doing thier job with a high standard. As a customer, i felt valued and respected.

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Alicia R.
October 9, 2026

Best service call ever! Extremely accommodating and know. Thank you so much!!!!

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Rana R.
October 7, 2026

Had a wonderful experience with BA repair service for my home! Quick appointment scheduling, timely arrival, easy communication, and a great repair service. Happy with my dishwasher!

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Valerie V.
October 2, 2026

BA Appliance Repair Service provided an outstanding experience from start to finish! Elliott was fantastic, such a lovely person to work with. He took the time to explain general oven mechanics as well as the specific issue with our oven not heating, yet managed to be in and out within 1 hour! Even with that meteoric speed, he made sure to stay and confirm the oven was fully working before leaving. ​To top it off, our dogs absolutely loved Elliott! That was the dead giveaway that we hired the right company. Professional, quick, and dog-approved...give this man a raise ASAP! Highly recommend BA Appliance Repair!

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Tamara K.
October 1, 2026

Matt was the most polite professional repair person that I have ever met. He was so pleasant and knowledgeable about my dryer repair giving him 5 stars is not enough he deserves 20 stars. I am so happy and delighted with Matt and BA Appliance Repair that I will be telling all my family and friends about it. Thank you Matt you are a wonderful person.

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Darlene S.
September 30, 2026

Matt from BA Appliance communicated clearly, arrived when scheduled, explained the repair, and left everything tidy!

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Sarah C.
September 30, 2026

BA went over and beyond to repair a dishwasher that was initially installed by a subcontractor incorrectly. The repairman was respectful, very knowledgeable, punctual and communicated well with every step of the repair. I would recommend them 100%

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Andrew D.
September 29, 2026

Matt did a great job! He was timely, worked quickly, and got the dishwasher back in working order. He was a real lifesaver!

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Brian G.
September 25, 2026

Very professional technician

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Bret K.
September 23, 2026

The guys were fantastic. Personal and professional. Cleaned out the dishwasher and got rid of the funky smell and grime buildup. .

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Kimberly T.
September 15, 2026

My washing machine decided it did not want to drain any more and stayed completely full of water. Thank goodness it was under warranty and the repairs were handled by BA Appliance Repair Service. After some phone conversations, I received the needed part in advance and was able to get a quick appointment. My repair technician was Bill and he was absolutely excellent. He was very professional, friendly and determined to fix my washer. I had washed some things that I should not have washed in that washer and Bill gave me some cautionary advice as to what I could and could not or should and should not put in that washer. I truly appreciate the work that Bill did, the quality of his work and taking the time to explain things to me. Thank you Bill.

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robert R.
September 11, 2026

The guy was great

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Ulrich B.
September 11, 2026

John showed up on time and provided an excellent service. I would recommend him and his company at any time.

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Peter T.
September 8, 2026

Fast service, arrived on time. Highly recommended

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Justin G.
September 4, 2026

Friendly and knowledgeable Fixed the washer in record time

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Andy K.
September 4, 2026

Very prompt and professional. Technician was able to answer questions I had about the repair. Would recommend.

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Mara L.
September 3, 2026

John was amazing. Communicated with me well and explained things. Very friendly!

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Nicole M.
September 1, 2026

The tech was absolutely professional, quick, and knowledgeable. I would recommend BA appliance repair for all of your repair needs.

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Julie R.
August 28, 2026

Matt was great!!! He explained the issue and got it fixed!

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Michele C.
August 25, 2026

Wow. Amazing service. Quickly fixed our issue and do reasonably priced too. Thanks for getting here so quickly. I didn’t want to even think about buying a new stove.

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Patricia C.
August 20, 2026

I miss my first appointment with them and they were kind enough to come back a second time to repair my washing machine. Very courteous, fast and efficient. I would gladly use them again. If you’re looking for a good repair service, give them a call.

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David R.
August 19, 2026

Very courteous and got here when he said he would get here! Did a thorough examination of the refrigerator and saved me from putting a lot of repair into it. Very honest.

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Amy
August 18, 2026

John was awesome and so knowledgeable. He knew exactly what was wrong and fixed both our washing machine and oven on his first try. He was really patient explaining what was wrong and how he was fixing our washing machine and oven too. Scheduling was easy and he had all the parts needed when he arrived. Everyone was so friendly too and their communication was top notch. I would definitely recommend BA Appliance Repair and would even ask for John if you get a choice. Thank you so much!

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Jenny J.
August 18, 2026

Excellent customer service. John was friendly and knowledgeable and fixed my washing machine promptly.

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Caroline D.
August 14, 2026

John was wonderful and pleasant- he was efficient and very helpful. Got us back up and running quickly

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Laura R.
August 12, 2026

The technician was very knowledgeable and helpful, giving me information on how to care for my appliance as he was repairing it. I highly recommend this company!

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Dylan A.
August 11, 2026

Great!!!

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Nancy J.
August 10, 2026

Matt was very pleasant, professional and well versed in his technical skills. He pinpointed the problem with quick accuracy and resolved the issue in a short span of time. I would not only recommend Matt but pray if I have future needs, he'd be the one able to respond. A very respectful, honest and pleasant person to deal with!!! Thank you Matt. Thank you for your time and help. Thank you for taking the time. Thank you for just being you.

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Cole K.
August 10, 2026

Great communication and service. Would highly recommend choosing them!

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Michelle W.
August 5, 2026

Matt was so awesome! Friendly quick and sufficient! You can tell he is very well knowledgeable in his profession. I asked questions he answered and if we ever need our stove fixed again I will ask for him specifically!!! Thanks matt

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Nick
August 5, 2026

The Repair man fixed the stove very fast he was gone before I knew it. I fixed our oven and also gave facts on the oven that can help in the future.

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Kimberly P.
August 5, 2026

No warranty so we’ll need a new washing machine. John was very helpful

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Erin S.
July 30, 2026

We were assigned BA Appliance through our home warranty. They were quick to schedule an appointment. Matt came out and diagnosed the issue with our washer within minutes, ordered a new part and returned within the same day to fix the issue. Great service!

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Erin C.
July 29, 2026

My service technicians were extremely knowledgeable, professional & treated me with the upmost respect. They gave me a heads up on what time they would arrive which helped me plan my day. I would highly recommend them to anyone for service!

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Anna H.
July 29, 2026

The guys did a great job repairing our dryer. Would recommend working with them!

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Telia R.
July 29, 2026

BA Appliance is exceptionally seamless and reliable. Their technician, Elliot, demonstrated utmost professionalism while efficiently repairing my washing machine and cooktop, carefully diagnosing issues and explaining the repairs. I will continue to rely on this company for all my home appliance repairs.

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POTTER4THEWIN
July 27, 2026

The repairmen were very kind and friendly. They explained exactly what the problem was. They were fast and efficient

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Melissa H.
July 24, 2026

BA appliance was amazing, my technician was knowledgeable, very nice, and did a great job!! Highly recommend!! Thanks again Mr.B!!

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Katherine B.
July 22, 2026

Can't recommend BA Appliance Repair Service more! I worked with them through my home warranty company for a broken dryer and they were incredibly helpful, coming out multiple times, to try and find a solution. I would definitely work with them again if needed!

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Kim T.
July 20, 2026

Great job!!!

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The H.
July 20, 2026

B.A. Appliance Repair did a fantastic job! The technicians arrived right on time, were professional, friendly, and had great attitudes. They communicated clearly, got straight to work, and had everything fixed quickly. The whole process was smooth from beginning to end. I couldn’t be happier with the service and would definitely recommend them to anyone needing appliance repair.

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Scout Z.
July 15, 2026

Elliott did a fantastic job repairing my washer. Understood the problems I was having and fixed it quickly and efficiently!

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Kelley A.
July 15, 2026

Elliot is just amazing!! We have had him come out before and is always wonderful and so knowledgeable. He works hard to find best solution. He is such an Awesome person. The company is lucky to have him on their staff.

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rodney G.
July 13, 2026

The guys were excellent they went above and beyond the call of duty

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michael
July 10, 2026

I called and spoke to David and he was so helpful and honest! I had an older dryer I wanted to get repaired and he advised me to get a new one. He explained that once you replace an old part with a new part other parts might go bad and that the average repair cost is close to purchasing a new one at my lower price point! It's refreshing to see this type of honesty in today's world. Well done!

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Stephanie
July 10, 2026

Tech was very knowledgeable and informative. He made sure we were educated on the dish washer and proper use. The parts had to be ordered and he was very prompt about calling when he received them.

Common Questions

Frequently Asked Questions

Do you repair appliances in Downtown Cincinnati?+

Yes. We repair refrigerators, washers, dryers, dishwashers, ovens and stove tops in Downtown Cincinnati and the 45202 zip code.

How soon can you come downtown?+

We book morning and afternoon blocks, Monday through Friday, 9 to 5. Your technician calls or texts about 30 minutes before arriving. About 80% of repairs are completed on the first visit.

What does a service call cost downtown?+

A standard service call is $125 and covers the diagnostic. A built-in wall oven is $145 because it must be pulled out to diagnose. Labor and materials are quoted separately before any work.

Do you repair refrigerators in Downtown Cincinnati?+

Yes. We repair refrigerators in downtown condos, apartments and houses, including ice makers, gaskets, drains, fans and control boards. The freezer section is included. We don't repair standalone or chest freezers.

What brands do you service downtown?+

We service GE, Samsung, LG, Whirlpool, Maytag, KitchenAid, Frigidaire, Kenmore, Amana, Electrolux, Jenn-Air, Haier, Hotpoint, Magic Chef, and Speed Queen. For LG, we repair everything except refrigerators. We're factory authorized for Samsung, GE, and Speed Queen.

What does your warranty cover?+

Every repair has a 90-day warranty on the service and a 90-day warranty on the materials. If we need to return to install an ordered part, that visit is not charged.

Serving Downtown Cincinnati and the Surrounding Area.

Nearby areas we also serve: Over-the-Rhine, Mt. Adams, the West End and Pendleton. We cover the 45202 zip code from The Banks and the riverfront north through the central business district to Central Parkway and Over-the-Rhine. See also our pages for Covington, Newport, Avondale and West Price Hill.